{"id":18202,"date":"2020-05-15T17:44:12","date_gmt":"2020-05-15T15:44:12","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=18202"},"modified":"2021-05-12T09:42:49","modified_gmt":"2021-05-12T07:42:49","slug":"omstart-av-laddaren-pa-avstand-fjarromstart-via-mywallbox-portalen","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/sv\/knowledge-base\/omstart-av-laddaren-pa-avstand-fjarromstart-via-mywallbox-portalen\/","title":{"rendered":"Omstart av laddaren p\u00e5 avst\u00e5nd (fj\u00e4rromstart) via Wallbox-portalen"},"content":{"rendered":"\n<p><strong>Omstart\nav laddaren p\u00e5 avst\u00e5nd (fj\u00e4rromstart) via Wallbox-portalen<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1.&nbsp;Introduktion<\/h2>\n\n\n\n<p>Wallbox vill alltid f\u00f6rse sina kunder med de b\u00e4sta\nprodukterna, tj\u00e4nsterna och anv\u00e4ndarupplevelserna. En viktig del av anv\u00e4ndar\nupplevelsen \u00e4r Wallbox-portalen.<\/p>\n\n\n\n<p>Med Wallbox-portalen har du full kontroll \u00f6ver\nladdningen. Insamling sker av information om laddningar, statistik,\nf\u00f6rbrukning, anv\u00e4ndare osv. och du kan \u00e4ven styra energif\u00f6rbrukning och kostnads\nbesparingar i samband med elbilsanv\u00e4ndningen. <\/p>\n\n\n\n<p>Med Wallbox Standard- eller Business-abonnemang kan laddaren omstartas p\u00e5 avst\u00e5nd. Du kan uppdatera laddaren d\u00e4r\ndu befinner dig, och beh\u00f6ver inte vistas fysiskt p\u00e5 platsen d\u00e4r laddaren finns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2.&nbsp;Krav f\u00f6r att utf\u00f6ra en uppdatering<\/h2>\n\n\n\n<p>Du kan utf\u00f6ra fj\u00e4rromstart\nom du \u00e4r super-administrat\u00f6r eller administrat\u00f6r f\u00f6r gruppen.<\/p>\n\n\n\n<p>F\u00f6r att fj\u00e4rruppdatering ska kunna utf\u00f6ras ska f\u00f6ljande\nkrav vara uppfyllda:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Antingen Wallbox Standard eller Wallbox Business-abonnemang.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Laddaren m\u00e5ste vara\nuppkopplad mot molnet.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Symbolen f\u00f6r omstart\n p\u00e5 Wallbox-portalen visas endast om laddaren \u00e4r uppkopplad\nmot molnet.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>&nbsp;Kontrollera att laddaren har funktionalitet f\u00f6r fj\u00e4rromstart\n. Alla laddare utom Wallbox Pulsar har funktionalitet f\u00f6r fj\u00e4rromstart.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3.&nbsp;Fj\u00e4rromstart<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Logga in p\u00e5 Wallbox-\nportalen.<\/li><\/ol>\n\n\n\n<p>       <a href=\"https:\/\/my.wallbox.com\/\">https:\/\/my.wallbox.com\/<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>G\u00e5 till sidan <strong>Chargers<\/strong>.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Klicka p\u00e5 \u00f6nskad laddare.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png\" alt=\"\" class=\"wp-image-47891\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-300x160.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-768x409.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1536x818.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-2048x1091.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Sidan med laddarens uppgifter visas.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Finns en omstart inte tillg\u00e4nglig visas symbolen f\u00f6r omstart i gr\u00e5 f\u00e4rg.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png\" alt=\"\" class=\"wp-image-47951\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Finns en omstart tillg\u00e4nglig visas symbolen f\u00f6r omstart i gr\u00f6n f\u00e4rg.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png\" alt=\"\" class=\"wp-image-47951\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>F\u00f6r mark\u00f6ren \u00f6ver symbolen f\u00f6r omstart.<\/li><\/ol>\n\n\n\n<p>Meddelandet \u201dRestart Available\u201d visas. <\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li>Klicka p\u00e5 symbolen f\u00f6r omstart f\u00f6r att starta uppdateringen.<\/li><\/ol>\n\n\n\n<p>F\u00f6nstret CHARGER RESTART med uppgifter\nom uppdateringen visas.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\"><li>Klicka p\u00e5 <strong>OKAY<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1024x540.png\" alt=\"\" class=\"wp-image-47971\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Omstartsprocessen\nstartar.<\/p>\n\n\n\n<p>Symbolen f\u00f6r laddarens tillst\u00e5nd skiftar till gr\u00e5 f\u00e4rg. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1024x540.png\" alt=\"\" class=\"wp-image-47990\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1536x809.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-2048x1079.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Anm.:<\/strong> Laddaren st\u00e4ngs av och kan inte anv\u00e4ndas under omstart.&nbsp; Uppdatering av laddaren startas och du kan\n\u00e5teruppta anv\u00e4ndningen av laddaren inom n\u00e5gra minuter efter avslutad uppdatering.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hur avbryter jag uppdateringen?<\/h2>\n\n\n\n<p>&nbsp;Du kan avbryta uppdateringen genom att klicka utanf\u00f6r\nf\u00f6nstret. F\u00f6nstret st\u00e4ngs. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;Vad\nh\u00e4nder om omstarten misslyckas?<\/h2>\n\n\n\n<p>F\u00f6r n\u00e4rvarande finns inget s\u00e4tt att ta reda p\u00e5 att\nfj\u00e4rromstart har misslyckats.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Med Wallbox Standard- eller Business-abonnemang kan laddaren startas om p\u00e5 avst\u00e5nd. Du kan uppdatera laddaren d\u00e4r du befinner dig, och beh\u00f6ver inte vistas fysiskt p\u00e5 platsen d\u00e4r laddaren finns.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9830,9837,9846],"ht-kb-tag":[182,959,6998,7000,7002,7518],"class_list":["post-18202","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-commander-2s-sv","ht_kb_category-pulsar-pro-sv","ht_kb_category-pulsar-plus-socket-sv","ht_kb_tag-artiklar-sv","ht_kb_tag-portal-sv","ht_kb_tag-starta-om","ht_kb_tag-startar-om","ht_kb_tag-startar-om-en-laddare","ht_kb_tag-startar-om-sv"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Omstart av laddaren p\u00e5 avst\u00e5nd (fj\u00e4rromstart) via Wallbox-portalen - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Omstart av laddaren p\u00e5 avst\u00e5nd (fj\u00e4rromstart) via Wallbox-portalen - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Med Wallbox Standard- eller Business-abonnemang kan laddaren startas om p\u00e5 avst\u00e5nd. 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