{"id":140275,"date":"2022-12-01T12:07:36","date_gmt":"2022-12-01T11:07:36","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/hur-uppdaterar-jag-laddarnas-programvara-pa-distans-via-portalen\/"},"modified":"2022-12-09T12:11:30","modified_gmt":"2022-12-09T11:11:30","slug":"hur-uppdaterar-jag-laddarnas-programvara-pa-distans-via-portalen","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/sv\/knowledge-base\/hur-uppdaterar-jag-laddarnas-programvara-pa-distans-via-portalen\/","title":{"rendered":"Hur uppdaterar jag laddarnas programvara p\u00e5 distans via portalen?"},"content":{"rendered":"\n

Det \u00e4r viktigt att h\u00e5lla din(a) laddare uppdaterad(e) f\u00f6r att f\u00e5 en optimal upplevelse och eventuella buggar \u00e5tg\u00e4rdade. Du kan utf\u00f6ra fj\u00e4rruppdateringar av programvaran via Wallbox-portalen eller appen. Portalen \u00e4r mer l\u00e4mplig om du har flera laddare du beh\u00f6ver uppdatera samtidigt<\/strong>.<\/p>\n\n\n\n

F\u00f6r att utf\u00f6ra en programuppdatering m\u00e5ste du se till att laddaren \u00e4r ansluten till<\/strong> Internet <\/strong>(knappen f\u00f6r tillg\u00e4nglig uppdatering p\u00e5 portalen visas bara bredvid laddaren om den \u00e4r ansluten).<\/p>\n\n\n\n

Se till att laddkontakten inte \u00e4r inkopplad i bilen n\u00e4r du uppdaterar din laddare<\/strong> eftersom det kan st\u00f6ra registreringen av laddningssessionen och st\u00f6ra uppdateringsprocessen.<\/p>\n\n\n\n

  1. Logga in p\u00e5 Wallbox portalen.<\/li><\/ol>\n\n\n\n
    1. Klicka p\u00e5 Laddare<\/strong>.<\/li>
    2. Om dina laddare v\u00e4ntar p\u00e5 uppdateringar visas ett meddelande d\u00e4r du uppmanas att g\u00f6ra en uppdatering. <\/li>
    3. Klicka p\u00e5 \u201cUppdatera alla laddare<\/strong>\u201d f\u00f6r att uppdatera alla laddare samtidigt. Du kan ocks\u00e5 uppdatera varje laddare individuellt genom att klicka p\u00e5 \u00f6nskad laddare och klicka p\u00e5 \u201cUppdatera<\/strong>\u201d p\u00e5 kontrollpanelen. <\/li>
    4. Ett popup-f\u00f6nster med information om uppdateringen visas. Klicka p\u00e5 \u201cUppdatera<\/strong>\u201d f\u00f6r att bekr\u00e4fta och starta uppdateringsprocessen. Om du uppdaterar flera laddare samtidigt kan du v\u00e4lja vilka du vill uppdatera.<\/li>
    5. Statusen f\u00f6r laddaren\/laddarna \u00e4ndras till \u201cUppdateras<\/strong>\u201d och uppdateringen p\u00e5b\u00f6rjas. Laddaren st\u00e4ngs av och kan inte anv\u00e4ndas under uppdateringen<\/strong>. <\/li>
    6. N\u00e4r uppdateringen \u00e4r klar \u00e5terg\u00e5r statusen f\u00f6r laddaren till sitt tidigare l\u00e4ge f\u00f6r att visa att uppdateringen \u00e4r klar.<\/strong><\/li><\/ol>\n\n\n\n

      Vanliga fr\u00e5gor<\/h2>\n\n\n\n
      Kan jag avbryta en p\u00e5g\u00e5ende uppdatering?<\/span><\/div>
      N\u00e4r en uppdatering har p\u00e5b\u00f6rjats \u00e4r det inte m\u00f6jligt att avbryta den. Om du avbryter av en p\u00e5g\u00e5ende uppdatering kan en laddare bli oanv\u00e4ndbar. <\/div><\/div><\/div>\n\n\n\n
      Vad h\u00e4nder om en uppdatering misslyckas?<\/strong><\/span><\/div>
      Du kan testa f\u00f6ljande fels\u00f6knings\u00e5tg\u00e4rder:
      – Kontrollera att internetanslutningen fungerar och \u00e4r stabil,
      – Starta om laddaren\/laddarna,
      – Prova att starta uppdateringen igen.

      Kontakta v\u00e5r kundtj\u00e4nst f\u00f6r en mer avancerad fels\u00f6kning om det inte g\u00e5r att genomf\u00f6ra uppdateringen.<\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"

      Det \u00e4r viktigt att h\u00e5lla din(a) laddare uppdaterad(e) f\u00f6r att f\u00e5 en optimal upplevelse och eventuella buggar \u00e5tg\u00e4rdade. Du kan…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9812,9911],"ht-kb-tag":[182,205,1458,9076,9084,9089],"class_list":["post-140275","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mywallbox-portal-sv","ht_kb_category-hjalp-artikel","ht_kb_tag-artiklar-sv","ht_kb_tag-uppdatera","ht_kb_tag-mywallbox-sv","ht_kb_tag-programvara","ht_kb_tag-uppdatering-av-programvara-sv","ht_kb_tag-uppdatering-av-laddare"],"acf":[],"yoast_head":"\nHur uppdaterar jag laddarnas programvara p\u00e5 distans via portalen?<\/title>\n<meta name=\"description\" content=\"Uppdatera din laddares programvara via Wallbox-portalen f\u00f6r att f\u00e5 den b\u00e4sta upplevelse och nya funktioner s\u00e5 snart de sl\u00e4pps.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, 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