

{"id":131374,"date":"2022-11-07T12:21:08","date_gmt":"2022-11-07T11:21:08","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/hur-anvander-jag-en-publik-wallbox-laddare\/"},"modified":"2023-08-03T09:46:11","modified_gmt":"2023-08-03T07:46:11","slug":"hur-anvander-jag-en-publik-wallbox-laddare-2","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/sv\/knowledge-base\/hur-anvander-jag-en-publik-wallbox-laddare-2\/","title":{"rendered":"Hur anv\u00e4nder jag en publik Wallbox-laddare?"},"content":{"rendered":"\n<p>Du kan ladda din elbil med en publik Wallbox-laddare genom att skanna QR-koden p\u00e5 laddaren.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Som <strong>\u00e4gare av en Wallbox-laddare kan du st\u00e4lla in din laddpunkt s\u00e5 att alla anv\u00e4ndare<\/strong> som \u00e4r registrerade i Wallbox-appen kan f\u00e5 tillg\u00e5ng till den med hj\u00e4lp av funktionen f\u00f6r <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-set-the-charger-for-pay-per-charge-function\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Betalning per laddning<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. <strong>Starta<\/strong> en ny laddningssession<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>\u00d6ppna Wallbox-appen F\u00f6r att stegen nedan ska fungera smidigt ska du se till att din app har den senaste versionen (du kan kontrollera appversionen i Play Store eller App Store).<\/li><li>Logga in p\u00e5 Wallbox-appen med dina inloggningsuppgifter. Har du inget konto? Du kan skapa ett genom att f\u00f6lja stegen i den h\u00e4r <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/how-to-create-a-mywallbox-account-and-log-in-from-app\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>artikeln<\/strong><\/a><\/li><li>N\u00e4r du har loggat in trycker du p\u00e5 <strong>Publik laddning<\/strong> och sen p\u00e5 <em>Starta laddning<\/em>.<\/li><li>&nbsp;Till\u00e5t \u00e5tkomst till kameran p\u00e5 telefonen om det efterfr\u00e5gas.<\/li><li>Skanna QR-koden p\u00e5 laddaren.<\/li><li>Ange hur l\u00e4nge laddningen ska p\u00e5g\u00e5.<\/li><li>Klicka p\u00e5 <strong>Forts\u00e4tt<\/strong>.<\/li><li>V\u00e4lj din betalningsmetod.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>N\u00e4r du anv\u00e4nder Apple Pay eller Google Pay drar Wallbox 80,00\u20ac<\/strong> fr\u00e5n ditt kort p\u00e5 f\u00f6rhand, sen registreras det exakta beloppet och du \u00e5terbetalas n\u00e4r din laddningssession \u00e4r klar.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"9\"><li>Klicka p\u00e5 <strong>bekr\u00e4fta<\/strong>.<\/li><li>Anslut laddkontakten till din bil. <\/li><\/ol>\n\n\n\n<p>Laddningssessionen startar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. <strong>Avsluta<\/strong> en laddningssession<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>\u00d6ppna Wallbox-appen och l\u00e5s upp laddkontakten genom att trycka p\u00e5 knappen &#8220;<em>Avsluta laddning<\/em>&#8220;.<\/li><li>Koppla bort laddkontakten och s\u00e4tt tillbaka den i h\u00f6lstret.<\/li><li>V\u00e4nta tills betalningsprocessen \u00e4r avslutad.<\/li><li>Laddningen \u00e4r nu klar.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">Du kan f\u00e5 tillg\u00e5ng till alla dina fakturor f\u00f6r dina laddningssessioner genom att g\u00e5 till <strong>Profil <\/strong>&gt;<strong> Betalningsinformation <\/strong>&gt;<strong> Betalningsavgifter<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vanliga fr\u00e5gor<\/h2>\n\n\n\n<div class=\"wp-block-ht-blocks-accordion wp-block-hb-accordion\"><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>Jag debiterades 80,00\u20ac f\u00f6r min laddningssession trots att jag inte laddade f\u00f6r det beloppet. Vad h\u00e4nde?<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\">N\u00e4r du anv\u00e4nder Apple Pay eller Google Pay drar Wallbox 80,00\u20ac fr\u00e5n ditt kort p\u00e5 f\u00f6rhand, sen registreras det exakta beloppet och du \u00e5terbetalas den summa du inte anv\u00e4nde. \u00c5terbetalningen visas vanligtvis omedelbart, men det kan ta upp till 5-10 arbetsdagar innan den syns p\u00e5 ditt konto, beroende p\u00e5 din bank.<\/div><\/div><\/div><div class=\"wp-block-hb-accordion__section\" data-ht-blocks-accordion-block-state=\"closed\"><div class=\"wp-block-hb-accordion__title\"><span>Laddningssessionen startade inte eller ett felmeddelande visades. Vad kan jag g\u00f6ra?<\/span><\/div><div class=\"wp-block-hb-accordion__content\"><div class=\"wp-block-hb-accordion__contentwrap\">F\u00f6r att l\u00f6sa problemet kan du koppla bort laddkontakten och testa att starta laddningssessionen p\u00e5 nytt.<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Du kan ladda din elbil med en publik Wallbox-laddare genom att skanna QR-koden p\u00e5 laddaren. 1. Starta en ny laddningssession&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[190,9812,9911],"ht-kb-tag":[182,10083],"class_list":["post-131374","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mywallbox-artiklar","ht_kb_category-mywallbox-portal-sv","ht_kb_category-hjalp-artikel","ht_kb_tag-artiklar-sv","ht_kb_tag-ppc-sv"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hur anv\u00e4nder jag en publik Wallbox-laddare? - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"Publika Wallbox-laddare kan enkelt anv\u00e4ndas f\u00f6r att ladda din bil genom att skanna QR-koden p\u00e5 laddaren med Wallbox-appen.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hur anv\u00e4nder jag en publik Wallbox-laddare? 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