{"id":10062,"date":"2019-12-30T12:56:30","date_gmt":"2019-12-30T11:56:30","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/como-atualizar-o-firmware-no-commander\/"},"modified":"2021-04-30T10:58:50","modified_gmt":"2021-04-30T08:58:50","slug":"como-atualizar-o-firmware-no-commander","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/pt-pt\/knowledge-base\/como-atualizar-o-firmware-no-commander\/","title":{"rendered":"Como atualizar o firmware no Commander"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1.- Introdu\u00e7\u00e3o<\/h2>\n\n\n\n<p>A Wallbox pretende oferecer sempre aos seus clientes os melhores produtos, servi\u00e7os e experi\u00eancia do utilizador. Portanto, consideramos imprescind\u00edvel que todos os carregadores instalados nas instala\u00e7\u00f5es dos nossos clientes estejam sempre atualizados para:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Garantir o comportamento perfeito e robusto de todos os dispositivos Wallbox dos nossos clientes<\/li><li>Dar aos nossos clientes a possibilidade de aceder a todas as novas funcionalidades que a Wallbox desenvolve<\/li><\/ul>\n\n\n\n<p>Todos os nossos carregadores permitem esta funcionalidade como parte da gest\u00e3o completa da experi\u00eancia de carregamento que queremos proporcionar aos nossos utilizadores finais.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2.- Atualiza\u00e7\u00e3o do firmware de um carregador Commander atrav\u00e9s do ecr\u00e3 t\u00e1til:<\/h2>\n\n\n\n<p>A seguir, encontrar\u00e1 as instru\u00e7\u00f5es sobre como atualizador o firmware do carregador atrav\u00e9s do ecr\u00e3 t\u00e1til. Antes de come\u00e7ar, certifique-se que o carregador est\u00e1 ligado \u00e0 Internet (verifique as FAQ Como ligar o seu Commander \u00e0 Wi-fi). Certifique-se tamb\u00e9m que a pistola VE n\u00e3o est\u00e1 ligada ao ve\u00edculo durante este processo.<\/p>\n\n\n\n<p>1.- Se o carregador estiver bloqueado, desbloqueie-o selecionando o seu utilizador e introduza o c\u00f3digo PIN.<\/p>\n\n\n\n<p>2.- Quando estiver no ecr\u00e3 principal, pressione o bot\u00e3o defini\u00e7\u00f5es no menu inferior:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19.png\" alt=\"\" class=\"wp-image-6836\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19.png 1012w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-300x183.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-768x469.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-50x31.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-60x37.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-100x61.png 100w\" sizes=\"(max-width: 1012px) 100vw, 1012px\" \/><\/figure><\/div>\n\n\n\n<p>3.- No menu de defini\u00e7\u00f5es, seleccione a op\u00e7\u00e3o \u201cAtualizar\u201d:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20.png\" alt=\"\" class=\"wp-image-6844\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20.png 975w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-300x182.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-768x467.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-50x30.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-60x36.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-100x61.png 100w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>4.- Aparecer\u00e1 um novo ecr\u00e3 com a mensagem \u201cA procurar atualiza\u00e7\u00f5es\u201d<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21.png\" alt=\"\" class=\"wp-image-6852\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21.png 624w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-300x182.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-50x30.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-60x36.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-100x61.png 100w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/figure><\/div>\n\n\n\n<p>5.- Se houver uma atualiza\u00e7\u00e3o dispon\u00edvel ser\u00e1 apresentada a mensagem \u201cQuer atualizar o carregador?\u201d Para confirmar prima sim, e o carregador ser\u00e1 atualizado. O processo de atualiza\u00e7\u00e3o pode demorar at\u00e9 3 minutos. Depois da atualiza\u00e7\u00e3o, o carregador reiniciar\u00e1 automaticamente.<\/p>\n\n\n\n<p>MUITO IMPORTANTE: Nunca desligue o carregador durante o processo de atualiza\u00e7\u00e3o. A interrup\u00e7\u00e3o deste processo deixar\u00e1 o carregador inoperativo e ser\u00e1 necess\u00e1ria a visita de um t\u00e9cnico.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3.- Atualiza\u00e7\u00e3o do firmware de um carregador Commander atrav\u00e9s da app Wallbox:<\/h2>\n\n\n\n<p>A seguir, encontrar\u00e1 as instru\u00e7\u00f5es sobre como atualizador o firmware do carregador atrav\u00e9s da app Wallbox. Antes de come\u00e7ar, certifique-se que o carregador tem liga\u00e7\u00e3o \u00e0 Internet (verifique as FAQ Como ligar o seu Commander \u00e0 Wi-fi). Certifique-se tamb\u00e9m que a pistola VE n\u00e3o est\u00e1 ligada ao ve\u00edculo durante este processo.<\/p>\n\n\n\n<p>1.- Abra a app Wallbox.<\/p>\n\n\n\n<p>2.- Se n\u00e3o tiver sess\u00e3o iniciada automaticamente, por favor preencha as suas credenciais:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png\" alt=\"\" class=\"wp-image-38086\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>3.- Depois de iniciar a sess\u00e3o, selecione o seu carregador:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25.png\" alt=\"\" class=\"wp-image-38785\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25.png 302w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-137x300.png 137w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-46x100.png 46w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><\/figure><\/div>\n\n\n\n<p>5.- A app ir\u00e1 ligar-se ao carregador.<\/p>\n\n\n\n<p>6.- Na app, prima o \u00edcone Configura\u00e7\u00e3o:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41.png\" alt=\"\" class=\"wp-image-39162\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>7.- Se houver uma atualiza\u00e7\u00e3o dispon\u00edvel, aparecer\u00e1 uma mensagem na parte inferior do ecr\u00e3. Clique nessa mensagem:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-466x1024.png\" alt=\"\" class=\"wp-image-39522\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p>8.- A app mostrar\u00e1 todas as informa\u00e7\u00f5es relevantes durante o processo:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-466x1024.png\" alt=\"\" class=\"wp-image-39541\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-466x1024.png\" alt=\"\" class=\"wp-image-39559\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-466x1024.png\" alt=\"\" class=\"wp-image-39577\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p>MUITO IMPORTANTE: Nunca desligue o carregador, nem feche a sess\u00e3o na app durante o processo de atualiza\u00e7\u00e3o. A interrup\u00e7\u00e3o deste processo deixar\u00e1 o carregador inoperativo e ser\u00e1 necess\u00e1ria a visita de um t\u00e9cnico.<\/p>\n\n\n\n<p>9.- Sempre que quiser verificar a vers\u00e3o do firmware do seu carregador, pode faz\u00ea-lo na app Wallbox. No menu Configura\u00e7\u00e3o, seleccione \u201cInforma\u00e7\u00e3o do carregador\u201d e ver\u00e1 a vers\u00e3o atual do seu dispositivo:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43.png\" alt=\"\" class=\"wp-image-39180\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-466x1024.png\" alt=\"\" class=\"wp-image-39262\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mantenha o carregador sempre atualizado para desfrutar e aproveitar todas as funcionalidades que lhe oferece.<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[650,673],"class_list":["post-10062","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-artigos-pt","ht_kb_tag-atualizacao"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como atualizar o firmware no Commander - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como atualizar o firmware no Commander - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Mantenha o carregador sempre atualizado para desfrutar e aproveitar todas as funcionalidades que lhe oferece.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/pt-pt\/knowledge-base\/como-atualizar-o-firmware-no-commander\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-30T08:58:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/pt-pt\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/pt-pt\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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