{"id":10034,"date":"2019-12-30T12:55:49","date_gmt":"2019-12-30T11:55:49","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/como-atualizar-o-firmware-do-pulsar-plus\/"},"modified":"2021-04-29T18:15:17","modified_gmt":"2021-04-29T16:15:17","slug":"como-atualizar-o-firmware-do-pulsar-plus","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/pt-pt\/knowledge-base\/como-atualizar-o-firmware-do-pulsar-plus\/","title":{"rendered":"Como atualizar o firmware do Pulsar Plus"},"content":{"rendered":"\n<p>Mantenha o carregador sempre atualizado para desfrutar e aproveitar todas as funcionalidades que lhe oferece. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1.- Introdu\u00e7\u00e3o<\/h2>\n\n\n\n<p>\n  A Wallbox pretende oferecer sempre aos seus clientes os melhores produtos, servi\u00e7os e experi\u00eancia do utilizador. Portanto, consideramos imprescind\u00edvel que todos os carregadores instalados nas instala\u00e7\u00f5es dos nossos clientes estejam sempre atualizados para:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Garantir o comportamento perfeito e robusto de todos os dispositivos Wallbox dos nossos clientes<\/li><li>Dar aos nossos clientes a possibilidade de aceder a todas as novas funcionalidades que a Wallbox desenvolve<\/li><\/ul>\n\n\n\n<p>\n  Todos os nossos carregadores permitem esta funcionalidade como parte da gest\u00e3o completa da experi\u00eancia de carregamento que queremos proporcionar aos nossos utilizadores finais. \n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2.- Atualiza\u00e7\u00e3o do firmware de um carregador Pulsar Plus<\/h2>\n\n\n\n<p>   Abaixo encontrar\u00e1 as instru\u00e7\u00f5es que mostram como atualizar o firmware do seu carregador. Antes de come\u00e7ar, certifique-se de que tem a vers\u00e3o mais recente da app Wallbox transferida para o seu telem\u00f3vel, verificando a App Store ou Play Store do seu telem\u00f3vel. Certifique-se tamb\u00e9m que a pistola VE n\u00e3o est\u00e1 ligada ao ve\u00edculo durante este processo.  <\/p>\n\n\n\n<p><strong>Nota:<\/strong> Para atualizar o firmware do carregador Pulsar Plus, certifique-se de que o carregador est\u00e1 ligado \u00e0 rede Wi-Fi. Se a rede Wi-Fi n\u00e3o estiver dispon\u00edvel, pode ligar o carregador \u00e0 Internet com o seu smartphone ao usar um hotspot Wi-Fi. Consulte a sec\u00e7\u00e3o Ligar o seu carregador ao Wi-Fi abaixo.<\/p>\n\n\n\n<p>\n  1.- Abra a app Wallbox.\n<\/p>\n\n\n\n<p>\n  2.- Se n\u00e3o tiver sess\u00e3o iniciada automaticamente, por favor preencha as suas credenciais: \n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png\" alt=\"\" class=\"wp-image-38086\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>\n  3.- Depois de iniciar a sess\u00e3o, selecione o seu carregador: \n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/5m.png\" alt=\"\" class=\"wp-image-38202\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/5m.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/5m-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/5m-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/5m-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/5m-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>\n  5.- A app ir\u00e1 ligar-se ao carregador. \n<\/p>\n\n\n\n<p>\n  6.- Na app, prima o \u00edcone Configura\u00e7\u00e3o: \n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41.png\" alt=\"\" class=\"wp-image-39162\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>\n  7.- Se houver uma atualiza\u00e7\u00e3o dispon\u00edvel, aparecer\u00e1 uma mensagem na parte inferior do ecr\u00e3. Clique nessa mensagem:\n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"466\" height=\"1024\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-466x1024.png\" alt=\"\" class=\"wp-image-39522\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p>\n  8.- A app mostrar\u00e1 todas as informa\u00e7\u00f5es relevantes durante o processo: \n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-466x1024.png\" alt=\"\" class=\"wp-image-39541\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-466x1024.png\" alt=\"\" class=\"wp-image-39559\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-466x1024.png\" alt=\"\" class=\"wp-image-39577\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p>\n  Durante o processo de atualiza\u00e7\u00e3o, o HALO do carregador ficar\u00e1 em branco e girar\u00e1 no sentido hor\u00e1rio.  Quando a atualiza\u00e7\u00e3o estiver conclu\u00edda, aparecer\u00e1 uma notifica\u00e7\u00e3o na app informando sobre isso. \n<\/p>\n\n\n\n<p>\n  MUITO IMPORTANTE: Nunca desligue o carregador, nem feche a sess\u00e3o na app durante o processo de atualiza\u00e7\u00e3o. A interrup\u00e7\u00e3o deste processo deixar\u00e1 o carregador inoperativo e ser\u00e1 necess\u00e1ria a visita de um t\u00e9cnico.\n<\/p>\n\n\n\n<p>\n  9.- Sempre que quiser verificar a vers\u00e3o do firmware do seu carregador, pode faz\u00ea-lo na app Wallbox. No menu Configura\u00e7\u00e3o, selecione \u201cInforma\u00e7\u00e3o do carregador\u201d e ver\u00e1 a vers\u00e3o atual do seu dispositivo:\n<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43.png\" alt=\"\" class=\"wp-image-39180\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-466x1024.png\" alt=\"\" class=\"wp-image-39262\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3.- Ligar o seu carregador ao hotspot Wi-Fi<\/h2>\n\n\n\n<p>Se n\u00e3o houver uma rede Wi-Fi dispon\u00edvel, pode criar uma rede Wi-Fi com os dados do seu telem\u00f3vel atrav\u00e9s de um hotspot Wi-Fi. Aqui est\u00e3o as instru\u00e7\u00f5es sobre como faz\u00ea-lo com o seu telem\u00f3vel: Nota: A liga\u00e7\u00e3o do hotspot pela primeira vez assumir\u00e1 as defini\u00e7\u00f5es predefinidas, como o nome de rede e a palavra-passe.<\/p>\n\n\n\n<p><strong>3.1 Ligar o seu carregador ao hotspot Wi-Fi com iPhone<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>No iPhone que pretende estabelecer liga\u00e7\u00e3o, v\u00e1 a:<\/li><\/ul>\n\n\n\n<p>       Defini\u00e7\u00f5es &gt; Rede m\u00f3vel &gt; Hotspot pessoal ou Defini\u00e7\u00f5es &gt; Hotspot pessoal<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Certifique-se de que o Hotspot pessoal est\u00e1 ligado.<\/li><li>Em seguida, verifique a palavra-passe Wi-Fi e o nome do telem\u00f3vel.<\/li><li>Mantenha-se neste ecr\u00e3 at\u00e9 ter ligado o seu carregador Wallbox \u00e0 rede Wi-Fi.<\/li><\/ul>\n\n\n\n<p>No carregador que pretende ligar, v\u00e1 a Defini\u00e7\u00f5es &gt; Wi-Fi e procure o seu iPhone na lista. Depois, toque na rede Wi-Fi para ligar. Se lhe for pedido, insira a palavra-passe do seu hotspot pessoal.<\/p>\n\n\n\n<p><strong>3.2 Ligar o seu carregador ao hotspot Wi-Fi com Android<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Abra a aplica\u00e7\u00e3o Defini\u00e7\u00f5es.<\/li><li>Toque na op\u00e7\u00e3o Liga\u00e7\u00f5es.<\/li><li>Selecione Hotspot e Tethering.<\/li><li>Toque no hotspot Wi-Fi.<\/li><\/ul>\n\n\n\n<p>Esta p\u00e1gina tem op\u00e7\u00f5es para ativar e desativar a funcionalidade de hotspot. Al\u00e9m disso, pode alterar o nome da rede, o tipo de seguran\u00e7a, a palavra-passe e muito mais<\/p>\n\n\n\n<p>No carregador que pretende ligar, v\u00e1 a Defini\u00e7\u00f5es &gt; Wi-Fi e procure o seu telem\u00f3vel Android na lista. Depois, toque na rede Wi-Fi para ligar. Se lhe for pedido, insira a palavra-passe do seu hotspot pessoal.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mantenha o carregador sempre atualizado para desfrutar e aproveitar todas as funcionalidades que lhe oferece.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[650,654,673],"class_list":["post-10034","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-artigos-pt","ht_kb_tag-firmware-pt-pt","ht_kb_tag-atualizacao"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como atualizar o firmware do Pulsar Plus - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como atualizar o firmware do Pulsar Plus - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Mantenha o carregador sempre atualizado para desfrutar e aproveitar todas as funcionalidades que lhe oferece.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/pt-pt\/knowledge-base\/como-atualizar-o-firmware-do-pulsar-plus\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-29T16:15:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/pt-pt\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/pt-pt\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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