{"id":42909,"date":"2021-05-04T08:48:00","date_gmt":"2021-05-04T06:48:00","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/co-sie-stanie-jesli-twoja-platnosc-sie-nie-powiedzie-lub-spoznisz-sie-z-oplata\/"},"modified":"2021-05-04T08:48:00","modified_gmt":"2021-05-04T06:48:00","slug":"co-sie-stanie-jesli-twoja-platnosc-sie-nie-powiedzie-lub-spoznisz-sie-z-oplata","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/pl\/knowledge-base\/co-sie-stanie-jesli-twoja-platnosc-sie-nie-powiedzie-lub-spoznisz-sie-z-oplata\/","title":{"rendered":"Co si\u0119 stanie, je\u015bli Twoja p\u0142atno\u015b\u0107 si\u0119 nie powiedzie lub sp\u00f3\u017anisz si\u0119 z op\u0142at\u0105"},"content":{"rendered":"

1. Wst\u0119p<\/h1>\n

Wallbox chce dostarcza\u0107 swoim klientom najlepsze produkty, us\u0142ugi i wra\u017cenia z u\u017cytkowania. Bardzo wa\u017cny wp\u0142yw na wra\u017cenia u\u017cytkownika z obs\u0142ugi sprz\u0119tu maj\u0105 aplikacja Wallbox i portal Wallbox.<\/p>\n

W takim samym stopniu, aplikacja i portal zapewniaj\u0105 klientom pe\u0142n\u0105 kontrol\u0119 nad procesem \u0142adowania i umo\u017cliwiaj\u0105 zbieranie danych o sesjach u\u017cycia \u0142adowarki, statystyk, danych zu\u017cycia pr\u0105du, danych u\u017cytkownik\u00f3w itp. W ten spos\u00f3b nasi klienci mog\u0105 w pe\u0142ni zarz\u0105dza\u0107 zu\u017cyciem energii elektrycznej i kosztami posiadania pojazdu elektrycznego.<\/p>\n

2. P\u0142atno\u015bci nieudane lub op\u00f3\u017anione<\/h1>\n

P\u0142atno\u015b\u0107 mo\u017ce zako\u0144czy\u0107 si\u0119 niepowodzeniem z kilku powod\u00f3w. Je\u015bli pojawi si\u0119 jaki\u015b problem, Wallbox natychmiast wy\u015ble e-mail do g\u0142\u00f3wnego administratora i os\u00f3b wskazanych do kontaktu w sprawie rozlicze\u0144 i Twoje mo\u017cliwo\u015bci \u0142adowania zostan\u0105 ograniczone.<\/p>\n

Czego mo\u017cesz si\u0119 spodziewa\u0107<\/h2>\n

Wallbox liczy na to, \u017ce szybko rozwi\u0105\u017cesz problemy z p\u0142atno\u015bci\u0105, ale poni\u017cej zamieszczamy spis tego, czego mo\u017cesz si\u0119 spodziewa\u0107, je\u015bli kwestie te pozostawisz nierozwi\u0105zane.<\/p>\n\n\n\n\n\n\n\n\n
Po<\/strong><\/th>\nCzego mo\u017cesz si\u0119 spodziewa\u0107<\/strong><\/th>\n<\/tr>\n<\/thead>\n
7 dniach<\/td>\nJe\u015bli Wallbox nie otrzyma p\u0142atno\u015bci po tygodniu, skontaktujemy si\u0119 z g\u0142\u00f3wnym administratorem i osobami wskazanymi do kontaktu w sprawie p\u0142atno\u015bci.<\/td>\n<\/tr>\n
14 dniach<\/td>\nWallbox wy\u015ble ponowne przypomnienie do tych samych os\u00f3b, je\u015bli nadal problem nie zosta\u0142 rozwi\u0105zany.<\/td>\n<\/tr>\n
21 dniach<\/td>\nWallbox zn\u00f3w skontaktuje si\u0119 z g\u0142\u00f3wnym administratorem i osobami wskazanymi do kontaktu.<\/td>\n<\/tr>\n
28 dniach<\/td>\nAbonament zostanie anulowany, a grupa zostanie przeniesiona do abonamentu Podstawowego.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

W MyWallbox dost\u0119pne s\u0105 r\u00f3\u017cne abonamenty. Poni\u017cej znajdziesz instrukcje rozwi\u0105zywania problem\u00f3w z p\u0142atno\u015bciami.<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[2051,2107,2108],"class_list":["post-42909","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-artykuly-pl","ht_kb_tag-platnosc-nie-powiodla-sie","ht_kb_tag-platnosc-opoznia-sie"],"acf":[],"yoast_head":"\nCo si\u0119 stanie, je\u015bli Twoja p\u0142atno\u015b\u0107 si\u0119 nie powiedzie lub sp\u00f3\u017anisz si\u0119 z op\u0142at\u0105 - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Co si\u0119 stanie, je\u015bli Twoja p\u0142atno\u015b\u0107 si\u0119 nie powiedzie lub sp\u00f3\u017anisz si\u0119 z op\u0142at\u0105 - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"W MyWallbox dost\u0119pne s\u0105 r\u00f3\u017cne abonamenty. 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