{"id":18174,"date":"2020-05-15T17:44:12","date_gmt":"2020-05-15T15:44:12","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=18174"},"modified":"2021-05-12T09:32:40","modified_gmt":"2021-05-12T07:32:40","slug":"hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/","title":{"rendered":"Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen"},"content":{"rendered":"\n<p><strong>Hvordan starte\nladeren din p\u00e5 nytt eksternt gjennom Wallbox-portalen<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1.&nbsp;Innledning<\/h2>\n\n\n\n<p>Wallbox \u00f8nsker alltid \u00e5 tilby kundene sine de beste\nproduktene, tjenestene og brukeropplevelsen. En sv\u00e6rt viktig del av denne brukeropplevelsen\ner Wallbox-appen og Wallbox-portalen.<\/p>\n\n\n\n<p>Wallbox-portalen lar deg ha full kontroll over din\nladeopplevelse, samle inn informasjon om lade\u00f8kter, statistikker,\nforbruk, brukere, osv. Du kan ogs\u00e5 administrere energiforbruket og kostnadsbesparelser\nrelatert til \u00e5 ta i bruk elektriske kj\u00f8ret\u00f8y. <\/p>\n\n\n\n<p>Abonnementet p\u00e5 Wallbox Standard- eller Wallbox Business-plan\nlar deg starte laderen din p\u00e5 nytt eksternt. Dette lar deg oppdatere\nladeren din fra hvor som helst uten \u00e5 v\u00e6re fysisk til stede der laderen er plassert.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2.&nbsp;Krav for \u00e5 utf\u00f8re omstarten<\/h2>\n\n\n\n<p>Hvis du er super-administrator\neller administrator for gruppen, kan du utf\u00f8re den eksterne omstarten.<\/p>\n\n\n\n<p>For \u00e5 utf\u00f8re den eksterne omstarten, sikre at f\u00f8lgende\nkrav m\u00f8tes:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Abonnement p\u00e5 enten\nWallbox Standard- eller Wallbox Business-plan.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Laderen m\u00e5 v\u00e6re\nkoblet til skyen.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Ikonet for Omstart tilgjengelig\np\u00e5 Wallbox-portalen vil kun vises dersom laderen er koblet til\nskyen.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>&nbsp;Sikre at du har en lader som er\nkompatibel med ekstern omstart. Alle laderne kan startes p\u00e5 nytt eksternt, unntatt Wallbox Pulsar.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3.&nbsp;Ekstern omstartsprosess<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Logg inn p\u00e5 Wallbox-portalen\n.<\/li><\/ol>\n\n\n\n<p>       <a href=\"https:\/\/my.wallbox.com\/\">https:\/\/my.wallbox.com\/<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>G\u00e5 inn p\u00e5 <strong>Chargers<\/strong>-siden.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Klikk p\u00e5 den p\u00e5krevde laderen.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png\" alt=\"\" class=\"wp-image-47886\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-300x160.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-768x409.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1536x818.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-2048x1091.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Siden med detaljer om laderen vises.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Hvis en omstart ikke er tilgjengelig, vil omstartsikonet vises i gr\u00e5tt.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png\" alt=\"\" class=\"wp-image-47946\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Hvis en omstart er tilgjengelig, vil omstartsikonet vises i gr\u00f8nt.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png\" alt=\"\" class=\"wp-image-47946\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>Beveg pekeren din over omstartsikonet.<\/li><\/ol>\n\n\n\n<p>Meldingen \u00abRestart Available\u00bb vises. <\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li>Klikk p\u00e5 omstartsikonet for \u00e5 starte omstartsprosessen.<\/li><\/ol>\n\n\n\n<p>Det modale\nvinduet CHARGER RESTART som viser omstartsdetaljene vil dukke opp.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\"><li>Klikk p\u00e5 <strong>OKAY<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1024x540.png\" alt=\"\" class=\"wp-image-47966\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Omstarts\nprosessen starter.<\/p>\n\n\n\n<p>Ikonet for lader\nstatus vil bli gr\u00e5tt. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1024x540.png\" alt=\"\" class=\"wp-image-47985\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1536x809.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-2048x1079.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Merk:<\/strong> Laderen\nvil v\u00e6re utilgjengelig for bruk mens den startes p\u00e5 nytt.&nbsp; Laderomstartsprosessen starter og du kan\nbruke laderen igjen etter et par minutter n\u00e5r omstarten er fullf\u00f8rt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hvordan kansellerer jeg omstarten?<\/h2>\n\n\n\n<p>&nbsp;Du kan kansellere omstarten ved \u00e5 klikke utenfor \nmodalvinduet. Modalvinduet vil forsvinne. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;Hva\nskjer om omstarten er mislykket?<\/h2>\n\n\n\n<p>Det er for tiden ingen m\u00e5te \u00e5 vite om den eksterne\nomstarten er mislykket.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abonnementet p\u00e5 Wallbox Business-plan lar deg starte laderen din p\u00e5 nytt eksternt. Dette lar deg oppdatere laderen din hvor som helst fra uten \u00e5 v\u00e6re fysisk til stede der laderen er plassert.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9945,9948,9951],"ht-kb-tag":[590,947,6945,6946,6947,6957],"class_list":["post-18174","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-commander-2s-no","ht_kb_category-pulsar-pro-no","ht_kb_category-pulsar-plus-socket-no","ht_kb_tag-artikler-no","ht_kb_tag-portal-no","ht_kb_tag-omstart","ht_kb_tag-starte-pa-nytt","ht_kb_tag-starte-en-lader-pa-nytt","ht_kb_tag-tilbakestille"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Abonnementet p\u00e5 Wallbox Business-plan lar deg starte laderen din p\u00e5 nytt eksternt. Dette lar deg oppdatere laderen din hvor som helst fra uten \u00e5 v\u00e6re fysisk til stede der laderen er plassert.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-12T07:32:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/no\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; digital solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.pre.wallbox.com\/no\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"nb-NO\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/#primaryimage\",\"inLanguage\":\"nb-NO\",\"url\":\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x.png\",\"contentUrl\":\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x.png\",\"width\":7410,\"height\":3947},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/#webpage\",\"url\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/\",\"name\":\"Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen - Wallbox Help Center\",\"isPartOf\":{\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/#primaryimage\"},\"datePublished\":\"2020-05-15T15:44:12+00:00\",\"dateModified\":\"2021-05-12T07:32:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/#breadcrumb\"},\"inLanguage\":\"nb-NO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/hvordan-starte-laderen-din-pa-nytt-eksternt-gjennom-mywallbox-portalen\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.wallbox.com\/no\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\/\/support.pre.wallbox.com\/no\/knowledge-base\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen - Wallbox Help Center","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"nb_NO","og_type":"article","og_title":"Hvordan starte laderen din p\u00e5 nytt eksternt gjennom Wallbox-portalen - Wallbox Help Center","og_description":"Abonnementet p\u00e5 Wallbox Business-plan lar deg starte laderen din p\u00e5 nytt eksternt. 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