{"id":9693,"date":"2019-12-30T12:48:25","date_gmt":"2019-12-30T11:48:25","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/de-firmware-bijwerken-op-uw-commander\/"},"modified":"2021-04-30T11:14:34","modified_gmt":"2021-04-30T09:14:34","slug":"de-firmware-bijwerken-op-uw-commander","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/nl\/knowledge-base\/de-firmware-bijwerken-op-uw-commander\/","title":{"rendered":"De firmware bijwerken op uw Commander"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1.- Inleiding<\/h2>\n\n\n\n<p>Wallbox wil zijn klanten altijd de beste producten, diensten en gebruikerservaring bieden. Daarom beschouwen wij het als noodzakelijk dat alle laders die op de locaties van onze klanten zijn ge\u00efnstalleerd, altijd up-to-date zijn om:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>het perfecte en robuuste gedrag van alle Wallbox-apparaten van onze klanten te garanderen;<\/li><li>onze klanten de mogelijkheid te bieden om toegang te krijgen tot alle nieuwe functionaliteiten die Wallbox ontwikkelt.<\/li><\/ul>\n\n\n\n<p>Al onze laders maken deze functionaliteit mogelijk als onderdeel van het volledige beheer van de laadervaring die we aan onze eindgebruikers willen bieden.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2.- Firmware-update van een Commander-lader via het touchscreen:<\/h2>\n\n\n\n<p>Hieronder vindt u de instructies voor het bijwerken van de firmware van uw lader via het aanraakscherm. Controleer voordat u begint of uw lader is verbonden met internet (raadpleeg de veelgestelde vragen over het verbinden van uw Commander met wifi). Zorg er ook voor dat het EV-pistool tijdens dit proces niet op de auto is aangesloten.<\/p>\n\n\n\n<p>1.- Als de lader is vergrendeld, ontgrendelt u deze door uw gebruiker te selecteren en de pincode in te voeren.<\/p>\n\n\n\n<p>2.- Nadat u in het hoofdscherm bent, drukt u op de knop Instellingen in het onderste menu:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19.png\" alt=\"\" class=\"wp-image-9694\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19.png 1012w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-300x183.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-768x469.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-50x31.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-60x37.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19-100x61.png 100w\" sizes=\"(max-width: 1012px) 100vw, 1012px\" \/><\/figure><\/div>\n\n\n\n<p>3.- Selecteer in het menu Instellingen de optie \u2018Update\u2019:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20.png\" alt=\"\" class=\"wp-image-9695\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20.png 975w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-300x182.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-768x467.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-50x30.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-60x36.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-20-100x61.png 100w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/figure><\/div>\n\n\n\n<p>4.- Er verschijnt een nieuw scherm met het bericht \u2018Controleren op updates\u2019<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21.png\" alt=\"\" class=\"wp-image-9696\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21.png 624w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-300x182.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-50x30.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-60x36.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-21-100x61.png 100w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/figure><\/div>\n\n\n\n<p>5.- In het geval dat er een update beschikbaar is wordt het bericht \u2018Wilt u uw lader bijwerken?\u2019 weergegeven. Om te bevestigen drukt u op Ja, en de lader wordt bijgewerkt. Het updateproces kan tot 3 minuten duren. Na de update wordt de lader automatisch opnieuw opgestart.<\/p>\n\n\n\n<p>ZEER BELANGRIJK: Schakel de lader tijdens het updateproces nooit uit. De onderbreking van dit proces zal de lader buiten werking stellen en er is dan een bezoek van een technicus noodzakelijk.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3.- Firmware-update van een Commander-lader via de Wallbox-app:<\/h2>\n\n\n\n<p>Hieronder vindt u de instructies voor het bijwerken van de firmware van uw lader via de Wallbox-app. Controleer voordat u begint of uw lader internetconnectiviteit heeft (raadpleeg de veelgestelde vragen over het verbinden van uw Commander met wifi). Zorg er ook voor dat het EV-pistool tijdens dit proces niet op de auto is aangesloten.<\/p>\n\n\n\n<p>1.- Open de Wallbox-app.<\/p>\n\n\n\n<p>2.- Als u niet automatisch bent aangemeld, vul dan uw aanmeldgegevens in:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png\" alt=\"\" class=\"wp-image-38079\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Credentials-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>3.- Nadat u bent aangemeld, selecteert u uw lader:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25.png\" alt=\"\" class=\"wp-image-38778\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25.png 302w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-137x300.png 137w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-25-46x100.png 46w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><\/figure><\/div>\n\n\n\n<p>5.- Uw app zal dan verbinding maken met uw lader.<\/p>\n\n\n\n<p>6.- Druk in de app op het pictogram Configuratie:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41.png\" alt=\"\" class=\"wp-image-39152\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-41-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<p>7.- Als er een update beschikbaar is, verschijnt er onderaan het scherm een bericht. Klik op dit bericht:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-466x1024.png\" alt=\"\" class=\"wp-image-39512\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-52@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p>8- De app toont tijdens het proces alle relevante informatie:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-466x1024.png\" alt=\"\" class=\"wp-image-39531\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-53@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-466x1024.png\" alt=\"\" class=\"wp-image-39549\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-55@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-466x1024.png\" alt=\"\" class=\"wp-image-39567\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-54@300x.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n\n\n\n<p>ZEER BELANGRIJK: Schakel tijdens het updateproces de lader nooit uit en meld u dan nooit af bij de app. De onderbreking van dit proces zal de lader buiten werking stellen en er is dan een bezoek van een technicus noodzakelijk.<\/p>\n\n\n\n<p>9.- Wanneer u de firmwareversie van uw lader wilt controleren, kunt u dit in de Wallbox-app doen. Selecteer in het configuratiemenu \u2018Lader-informatie\u2019 en u krijgt de huidige versie van uw apparaat te zien:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43.png\" alt=\"\" class=\"wp-image-39170\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43.png 301w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/04\/Asset-43-45x100.png 45w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-466x1024.png\" alt=\"\" class=\"wp-image-39252\" width=\"200\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-466x1024.png 466w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-136x300.png 136w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-768x1689.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-23x50.png 23w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-698x1536.png 698w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-931x2048.png 931w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-27x60.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45-45x100.png 45w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/04\/Asset-45.png 1254w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Zorg ervoor dat uw lader altijd is bijgewerkt en profiteer van alle functionaliteiten die het u te bieden heeft.<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[530,553],"class_list":["post-9693","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-artikel-du","ht_kb_tag-bijwerken"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>De firmware bijwerken op uw Commander - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De firmware bijwerken op uw Commander - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Zorg ervoor dat uw lader altijd is bijgewerkt en profiteer van alle functionaliteiten die het u te bieden heeft.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/nl\/knowledge-base\/de-firmware-bijwerken-op-uw-commander\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-30T09:14:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2019\/10\/word-image-19.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/nl\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/nl\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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