{"id":18180,"date":"2020-05-15T17:44:12","date_gmt":"2020-05-15T15:44:12","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=18180"},"modified":"2021-05-12T09:43:49","modified_gmt":"2021-05-12T07:43:49","slug":"je-lader-op-afstand-herstarten-via-de-mywallbox-portal","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/nl\/knowledge-base\/je-lader-op-afstand-herstarten-via-de-mywallbox-portal\/","title":{"rendered":"Je lader op afstand herstarten via de Wallbox-portal"},"content":{"rendered":"\n<p><strong>Herstarten\nvan je lader op afstand via de Wallbox-portal<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1.&nbsp;Inleiding<\/h2>\n\n\n\n<p>Wallbox wil zijn klanten altijd de beste\nproducten, diensten en gebruikerservaring bieden. Een zeer belangrijk onderdeel van deze\ngebruikerservaring is de Wallbox-portal.<\/p>\n\n\n\n<p>Met de Wallbox-portal heb je volledige controle over je\nlaadervaring, het verzamelen van informatie over de laadsessie, statistieken,\nverbruik, gebruikers, etc. Je kunt ook het energieverbruik en de kostenbesparingen\nbeheren in verband met de invoering van elektrische voertuigen. <\/p>\n\n\n\n<p>Met het Wallbox Standard- of Wallbox Business-abonnement\nkun je je lader op afstand herstarten. Hierdoor kun je je\nlader vanaf elke locatie bijwerken zonder fysiek aanwezig te zijn op de locatie van de lader.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2.&nbsp;Vereisten voor het uitvoeren van de herstart<\/h2>\n\n\n\n<p>Als je de superbeheerder bent\nof de beheerder van de groep, kun je de herstart op afstand uitvoeren.<\/p>\n\n\n\n<p>Om herstarten op afstand uit te voeren, moet je ervoor zorgen dat aan de volgende\nvereisten is voldaan:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Wallbox Standard-\nof Wallbox Business-abonnement.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>De lader moet zijn\nverbonden met de cloud.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Het beschikbare pictogram &#8216;Herstarten&#8217;\nop de Wallbox-portal wordt alleen weergegeven als de lader is verbonden met\nde cloud.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>&nbsp;Controleer dat u een lader hebt die compatibel is met\nherstarten op afstand. Alle laders, met uitzondering van de Wallbox Pulsar, kunnen op afstand worden herstart.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3.&nbsp;Proces voor herstarten op afstand<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Log in op de Wallbox-\nportal.<\/li><\/ol>\n\n\n\n<p>       <a href=\"https:\/\/my.wallbox.com\/\">https:\/\/my.wallbox.com\/<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Open de pagina <strong>Chargers<\/strong>.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Klik op de vereiste lader.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png\" alt=\"\" class=\"wp-image-47878\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1024x545.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-300x160.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-768x409.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-1536x818.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-2048x1091.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-20@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>De pagina met ladergegevens wordt weergegeven.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Als een herstart niet beschikbaar is, wordt het pictogram &#8216;Herstarten&#8217; in het grijs weergegeven.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png\" alt=\"\" class=\"wp-image-47938\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Als een herstart beschikbaar is, wordt het pictogram &#8216;Herstarten&#8217; in het groen weergegeven.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png\" alt=\"\" class=\"wp-image-47938\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-32@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>Beweeg je cursor over het pictogram &#8216;Herstarten&#8217;.<\/li><\/ol>\n\n\n\n<p>Het bericht &#8220;Restart Available&#8221; wordt weergegeven. <\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\"><li>Klik op het pictogram &#8216;Herstarten&#8217; om het bijwerkproces te starten.<\/li><\/ol>\n\n\n\n<p>Het modaalvenster CHARGER RESTART\nmet de details van de update verschijnt.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\"><li>Klik op <strong>OKAY<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1024x540.png\" alt=\"\" class=\"wp-image-47958\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-33@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Het herstartproces\nbegint.<\/p>\n\n\n\n<p>Het pictogram\n&#8216;Laderstatus&#8217; wordt grijs. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1024x540.png\" alt=\"\" class=\"wp-image-47977\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-1536x809.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-2048x1079.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-34@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Opmerking:<\/strong> De lader\nis niet beschikbaar voor gebruik tijdens het herstarten.&nbsp; Het bijwerkproces van de lader begint en je kunt\nde lader enkele minuten nadat het bijwerken is voltooid weer gebruiken.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hoe annuleer ik het bijwerken?<\/h2>\n\n\n\n<p>&nbsp;Je kunt het bijwerken annuleren door buiten de\nmodaal te klikken. De modaal verdwijnt. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;Wat\ngebeurt er als de herstart mislukt?<\/h2>\n\n\n\n<p>Momenteel is er geen manier om te weten te komen dat de\nherstart op afstand is mislukt.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Met het Wallbox Standard- of Wallbox Business-abonnement kun je je lader op afstand herstarten. Hierdoor kun je je lader vanaf elke locatie bijwerken zonder fysiek aanwezig te zijn op de locatie van de lader.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9838,9845,10058],"ht-kb-tag":[530,931,6958,6960,6962,6971],"class_list":["post-18180","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar-pro-nl","ht_kb_category-pulsar-plus-socket-nl","ht_kb_category-em4-enkel-dubbel","ht_kb_tag-artikel-du","ht_kb_tag-portal-nl","ht_kb_tag-opnieuw-opstarten","ht_kb_tag-herstarten","ht_kb_tag-een-lader-opnieuw-opstarten","ht_kb_tag-rebooten"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Je lader op afstand herstarten via de Wallbox-portal - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Je lader op afstand herstarten via de Wallbox-portal - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Met het Wallbox Standard- of Wallbox Business-abonnement kun je je lader op afstand herstarten. 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