{"id":167527,"date":"2022-02-08T13:02:00","date_gmt":"2022-02-08T12:02:00","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/"},"modified":"2023-02-23T10:40:59","modified_gmt":"2023-02-23T09:40:59","slug":"connecting-to-your-charger-via-bluetooth-for-the-first-time","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/","title":{"rendered":"How to connect your charger to the Wallbox app via Bluetooth?"},"content":{"rendered":"\n

We have recently introduced new improvements to our Bluetooth connectivity. Please update your app and charger<\/a>‘s software to enjoy a smoother experience<\/strong>.<\/p>\n\n\n\n

Once you have created a Wallbox account and added your charger with the Wallbox app or portal, you can connect your charger to your smartphone via Bluetooth using the Wallbox app<\/strong>.<\/p>\n\n\n\n

Connecting your charger to the app allows you to use multiple features, such as scheduled charging sessions and locking\/unlocking the charger.<\/p>\n\n\n\n

Follow the steps below to connect to your charger:<\/p>\n\n\n\n

  1. Ensure Bluetooth is enabled on your smartphone. Stay near the charger without any wall or obstruction for an optimal Bluetooth connection.<\/li>
  2. Launch the Wallbox app on your smartphone and log in to your account. <\/li>
  3. Grant Location Permissions if requested and ensure they are enabled in your mobile device\u2019s settings.<\/li>
  4. Select your charger from the charger list. If not already granted, the app will ask you for Bluetooth permission. Tap \u201cAllow<\/strong>\u201c.<\/li>
  5. Your charger will start communicating with the Wallbox app. The connection process can take several seconds.<\/li><\/ol>\n\n\n\n

    A message inviting you to get closer to your charger will display if you are too far from your charger<\/b>.<\/strong><\/p>\n\n\n\n

    1. Once connected, the charger screen will appear.<\/li><\/ol>\n\n\n\n

      When connected via Bluetooth, Wallbox synchronizes the settings and data stored within the charger with the app<\/strong>. <\/p>\n\n\n\n

      To control your charger remotely, you must connect it to the Internet<\/a><\/strong>.<\/p>\n\n\n\n

      Troubleshooting<\/h2>\n\n\n\n

      Are you still unable to connect to your charger? Please go through our troubleshooting guide section dedicated to Bluetooth to solve this issue<\/a>,<\/strong> or use the self-help chatbot to get through guided step-by-step troubleshooting.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Once you have created a Wallbox account and added your charger with the Wallbox app or portal, you can connect…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[10718,10723,10724],"ht-kb-tag":[2776,8762,8763,8764,8765,8766,8767,8768,8769,8770,8771,8772],"class_list":["post-167527","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-help-article-na","ht_kb_category-pulsar-pro-na-2","ht_kb_category-pulsar-plus-socket-na","ht_kb_tag-articles-na","ht_kb_tag-quick-start-guide-na-2","ht_kb_tag-connecting-the-charger-via-bluetooth-na","ht_kb_tag-how-to-connect-the-charger-via-bluetooth-na","ht_kb_tag-bluetooth-is-not-working-na","ht_kb_tag-connecting-the-charger-for-the-first-time-na","ht_kb_tag-using-my-charger-na","ht_kb_tag-connecting-the-charger-to-the-mywallbox-app-na","ht_kb_tag-connecting-the-charger-to-the-app-na","ht_kb_tag-how-to-enable-bluetooth-na","ht_kb_tag-bluetooth-connexion-problem-na","ht_kb_tag-bluetooth-is-not-connecting-na"],"acf":[],"yoast_head":"\nHow to connect your charger to the Wallbox app via Bluetooth?<\/title>\n<meta name=\"description\" content=\"After linking your charger to the Wallbox, you are ready to connect to your charger for the first time via Bluetooth\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to connect your charger to the Wallbox app via Bluetooth?\" \/>\n<meta property=\"og:description\" content=\"After linking your charger to the Wallbox, you are ready to connect to your charger for the first time via Bluetooth\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-23T09:40:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/na\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/na\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products & digital solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.pre.wallbox.com\/na\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/#webpage\",\"url\":\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/\",\"name\":\"How to connect your charger to the Wallbox app via Bluetooth?\",\"isPartOf\":{\"@id\":\"https:\/\/support.pre.wallbox.com\/na\/#website\"},\"datePublished\":\"2022-02-08T12:02:00+00:00\",\"dateModified\":\"2023-02-23T09:40:59+00:00\",\"description\":\"After linking your charger to the Wallbox, you are ready to connect to your charger for the first time via Bluetooth\",\"breadcrumb\":{\"@id\":\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.wallbox.com\/na\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How to connect your charger to the Wallbox app via Bluetooth?\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to connect your charger to the Wallbox app via Bluetooth?","description":"After linking your charger to the Wallbox, you are ready to connect to your charger for the first time via Bluetooth","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"How to connect your charger to the Wallbox app via Bluetooth?","og_description":"After linking your charger to the Wallbox, you are ready to connect to your charger for the first time via Bluetooth","og_url":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/","og_site_name":"Wallbox Help Center","article_modified_time":"2023-02-23T09:40:59+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/support.pre.wallbox.com\/na\/#website","url":"https:\/\/support.pre.wallbox.com\/na\/","name":"Wallbox Help Center","description":"Get help for our products & digital solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.pre.wallbox.com\/na\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/#webpage","url":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/","name":"How to connect your charger to the Wallbox app via Bluetooth?","isPartOf":{"@id":"https:\/\/support.pre.wallbox.com\/na\/#website"},"datePublished":"2022-02-08T12:02:00+00:00","dateModified":"2023-02-23T09:40:59+00:00","description":"After linking your charger to the Wallbox, you are ready to connect to your charger for the first time via Bluetooth","breadcrumb":{"@id":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth-for-the-first-time\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.wallbox.com\/na\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/"},{"@type":"ListItem","position":3,"name":"How to connect your charger to the Wallbox app via Bluetooth?"}]}]}},"_links":{"self":[{"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/ht-kb\/167527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/comments?post=167527"}],"version-history":[{"count":0,"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/ht-kb\/167527\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/media?parent=167527"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/ht-kb-category?post=167527"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.pre.wallbox.com\/na\/wp-json\/wp\/v2\/ht-kb-tag?post=167527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}