{"id":105231,"date":"2021-11-02T20:03:41","date_gmt":"2021-11-02T19:03:41","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/how-to-restart-a-charger-through-the-mywallbox-app\/"},"modified":"2022-08-11T15:48:27","modified_gmt":"2022-08-11T13:48:27","slug":"how-to-restart-a-charger-through-the-mywallbox-app","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/na\/knowledge-base\/how-to-restart-a-charger-through-the-mywallbox-app\/","title":{"rendered":"How to restart a charger through the Wallbox app?"},"content":{"rendered":"\n

If you need to restart your charger remotely<\/strong>, you can do so directly from the Wallbox app, as long as it is connected to the Internet<\/strong>.<\/p>\n\n\n\n

You can also restart your charger “offline”, but you will need to be connected to it via Bluetooth and within its range.<\/p>\n\n\n\n

Restarting your charger with the Wallbox app<\/h2>\n\n\n\n
  1. Log in to the Wallbox app.<\/li>
  2. Select your charger from the list.<\/li>
  3. Tap the Settings icon<\/strong>.<\/li>
  4. Tap Advanced options.<\/strong><\/li>
  5. Tap Restart<\/strong>.<\/li>
  6. Click Accept<\/strong>. Note that it will be necessary to re-establish the Bluetooth and Internet connections to the charger once it has restarted.<\/li><\/ol>\n\n\n\n

    Troubleshooting<\/h2>\n\n\n\n
    I am away from my charger and want to restart it remotely, but the “Restart” button does not display. <\/span><\/div>
    The restart button on the Wallbox app will <\/span>only appear if the charger is connected to the Internet<\/strong>.<\/span> You will need to reconnect your charger to be able to restart it remotely.<\/div><\/div><\/div>
    I am currently charging\/discharging my EV, and I cannot restart it.<\/span><\/div>
    A charger cannot be restarted while charging\/discharging, end the charging session first and try to restart it again.<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

    If you need to restart your charger remotely, you can do so directly from the Wallbox app, as long as…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[10723,10724,10779],"ht-kb-tag":[2776,4391],"class_list":["post-105231","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar-pro-na-2","ht_kb_category-pulsar-plus-socket-na","ht_kb_category-em4-single-twin-na","ht_kb_tag-articles-na","ht_kb_tag-restart-na"],"acf":[],"yoast_head":"\nHow to restart a charger through the Wallbox app? - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"The subscription to a Wallbox Standard or Wallbox Business plan allows you to restart your chargers remotely through the app or the portal.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to restart a charger through the Wallbox app? 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