{"id":33459,"date":"2020-12-16T12:57:50","date_gmt":"2020-12-16T11:57:50","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&p=33459"},"modified":"2021-01-29T12:43:52","modified_gmt":"2021-01-29T11:43:52","slug":"comment-mettre-a-jour-vos-donnees-de-facturation-depuis-lapplication-mywallbox","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/fr\/knowledge-base\/comment-mettre-a-jour-vos-donnees-de-facturation-depuis-lapplication-mywallbox\/","title":{"rendered":"Comment mettre \u00e0 jour vos donn\u00e9es de facturation depuis l\u2019application Wallbox\u00a0?"},"content":{"rendered":"\n

1.  Introduction<\/h1>\n\n\n\n

Wallbox a toujours comme objectif de fournir \u00e0 ses clients les meilleurs produits, services et exp\u00e9rience utilisateur possible. Une partie tr\u00e8s importante de cette exp\u00e9rience utilisateur r\u00e9side dans l\u2019utilisation de l\u2019application Wallbox et du portail Wallbox.<\/p>\n\n\n\n

Wallbox vous fournit une application mobile pour une exp\u00e9rience de charge fluide. Le super administrateur qui vous invite sur son infrastructure de charge s\u2019occupe de la configuration n\u00e9cessaire \u00e0 la facturation mensuelle automatique via le portail Wallbox. Wallbox aide les deux parties \u00e0 g\u00e9rer leurs factures en collectant les paiements mensuels des utilisateurs abonn\u00e9s correspondants \u00e0 leurs sessions de charge et en transf\u00e9rant automatiquement les paiements sur le compte du super administrateur en \u00e9change d\u2019une commission.<\/p>\n\n\n\n

L\u2019abonnement au plan Wallbox Business permet \u00e0 chaque membre de l\u2019espace de mettre \u00e0 jour les donn\u00e9es de facturation depuis l\u2019\u00e9cran Configuration de l\u2019utilisateur de l\u2019application mywallbox.<\/p>\n\n\n\n

2.  Donn\u00e9es de facturation<\/h1>\n\n\n\n

L\u2019utilisateur peut configurer les donn\u00e9es de facturation pour un individu ou une entreprise. Les donn\u00e9es de facturation sont utilis\u00e9es pour g\u00e9n\u00e9rer les factures publiques ou celles relatives aux frais d\u2019abonnement.<\/p>\n\n\n\n

  1. Acc\u00e9dez \u00e0 l\u2019\u00e9cran User Configuration<\/strong> (Configuration utilisateur) sur l\u2019application mywallbox.<\/li><\/ol>\n\n\n\n
    \"\"<\/figure><\/div>\n\n\n\n
    1. S\u00e9lectionnez l\u2019option PAYMENTS INFO (Informations de paiement).<\/li><\/ol>\n\n\n\n
      \"\"<\/figure><\/div>\n\n\n\n
      1. Dans le menu PAYMENTS INFO<\/strong> (Informations de paiement), s\u00e9lectionnez l\u2019option BILLING INFORMATION<\/strong> (Donn\u00e9es de facturation).<\/li><\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n
        1. Sur l\u2019\u00e9cran BILLING INFORMATION<\/strong> (Donn\u00e9es de facturation), s\u00e9lectionnez l\u2019option pertinente : PARTICULAR (Particulier) pour les individus et ENTERPRISE (Entreprise) pour les entit\u00e9s l\u00e9gales.<\/li><\/ol>\n\n\n\n
          1. Mettez \u00e0 jour les informations suivantes sur l\u2019\u00e9cran pour l\u2019option PARTICULAR (Particulier) :<\/li><\/ol>\n\n\n\n
            • Pr\u00e9nom<\/li>
            • Nom<\/li>
            • Num\u00e9ro de t\u00e9l\u00e9phone<\/li>
            • Adresse<\/li>
            • Code postal<\/li>
            • Ville<\/li>
            • Pays<\/li>
            • R\u00e9gion<\/li><\/ul>\n\n\n\n

              Remarque : Tous les champs sont obligatoires.<\/p>\n\n\n\n

              1. Cliquez sur SAVE (ENREGISTRER).<\/li><\/ol>\n\n\n\n
                \"\"<\/figure><\/div>\n\n\n\n

                <\/p>\n","protected":false},"excerpt":{"rendered":"

                1.  Introduction Wallbox a toujours comme objectif de fournir \u00e0 ses clients les meilleurs produits, services et exp\u00e9rience utilisateur possible. 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