{"id":33192,"date":"2021-01-29T13:13:33","date_gmt":"2021-01-29T12:13:33","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=33192"},"modified":"2021-01-29T13:13:34","modified_gmt":"2021-01-29T12:13:34","slug":"comment-consulter-vos-factures-mensuelles-sur-lapplication-mywallbox","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/fr\/knowledge-base\/comment-consulter-vos-factures-mensuelles-sur-lapplication-mywallbox\/","title":{"rendered":"Comment consulter vos factures mensuelles sur l\u2019application Wallbox\u00a0?"},"content":{"rendered":"\n<p><strong>Consulter ses factures mensuelles sur l\u2019application Wallbox<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">1.&nbsp;Introduction<\/h1>\n\n\n\n<p>Wallbox a toujours comme objectif de fournir \u00e0 ses clients les meilleurs produits, services et exp\u00e9rience utilisateur possible. Une partie tr\u00e8s importante de cette exp\u00e9rience utilisateur r\u00e9side dans l\u2019utilisation de l\u2019application Wallbox et du portail Wallbox.<\/p>\n\n\n\n<p>Wallbox vous fournit une application mobile pour une exp\u00e9rience de charge fluide. Le super administrateur qui vous invite sur son infrastructure de charge s\u2019occupe de la configuration n\u00e9cessaire \u00e0 la facturation mensuelle automatique via le portail Wallbox. Wallbox aide les deux&nbsp;parties \u00e0 g\u00e9rer leurs factures en collectant les paiements mensuels des utilisateurs abonn\u00e9s correspondants \u00e0 leurs sessions de charge et en transf\u00e9rant automatiquement les paiements sur le compte du super administrateur en \u00e9change d\u2019une commission.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">2.&nbsp;&nbsp;Factures mensuelles<\/h1>\n\n\n\n<p>Un utilisateur peut consulter ses factures mensuelles et acc\u00e9der \u00e0 son historique de paiements pour les chargeurs de leur groupe. L\u2019utilisateur peut t\u00e9l\u00e9charger les factures du mois en cours ou des mois pr\u00e9c\u00e9dents depuis l\u2019application Wallbox.<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Acc\u00e9dez \u00e0 l\u2019\u00e9cran <strong>User Configuration<\/strong> (Configuration utilisateur) sur l\u2019application Wallbox.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"181\" height=\"383\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/12\/image-23.png\" alt=\"\" class=\"wp-image-27885\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-23.png 181w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-23-142x300.png 142w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-23-24x50.png 24w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-23-28x60.png 28w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-23-47x100.png 47w\" sizes=\"(max-width: 181px) 100vw, 181px\" \/><\/figure><\/div>\n\n\n\n<p>2. S\u00e9lectionnez l\u2019option PAYMENTS INFO (Informations de paiement).<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"306\" height=\"642\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/12\/image-24.png\" alt=\"\" class=\"wp-image-27896\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-24.png 306w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-24-143x300.png 143w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-24-24x50.png 24w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-24-29x60.png 29w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-24-48x100.png 48w\" sizes=\"(max-width: 306px) 100vw, 306px\" \/><\/figure><\/div>\n\n\n\n<p>3. Dans le menu <strong>PAYMENTS INFO<\/strong>, s\u00e9lectionnez l\u2019option <strong>INVOICES<\/strong> (Factures).<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"341\" height=\"629\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/12\/image-25.png\" alt=\"\" class=\"wp-image-27907\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-25.png 341w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-25-163x300.png 163w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-25-27x50.png 27w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-25-33x60.png 33w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-25-54x100.png 54w\" sizes=\"(max-width: 341px) 100vw, 341px\" \/><\/figure><\/div>\n\n\n\n<p>4. Sur l\u2019\u00e9cran <strong>Invoices<\/strong> (Factures), t\u00e9l\u00e9chargez la facture pertinente pour pouvoir la consulter.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"302\" height=\"537\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/12\/image-31.png\" alt=\"\" class=\"wp-image-28025\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-31.png 302w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-31-169x300.png 169w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-31-28x50.png 28w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-31-34x60.png 34w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/12\/image-31-56x100.png 56w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><\/figure><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un utilisateur peut consulter ses factures mensuelles et acc\u00e9der \u00e0 son historique de paiements pour les chargeurs de leur groupe. L\u2019utilisateur peut t\u00e9l\u00e9charger les factures du mois en cours ou des mois pr\u00e9c\u00e9dents depuis l\u2019application Wallbox.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[356],"class_list":["post-33192","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-articles-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comment consulter vos factures mensuelles sur l\u2019application Wallbox\u00a0? - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment consulter vos factures mensuelles sur l\u2019application Wallbox\u00a0? - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Un utilisateur peut consulter ses factures mensuelles et acc\u00e9der \u00e0 son historique de paiements pour les chargeurs de leur groupe. 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