{"id":183189,"date":"2022-11-07T12:21:08","date_gmt":"2022-11-07T11:21:08","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/comment-utiliser-un-chargeur-wallbox-public\/"},"modified":"2024-06-10T12:21:48","modified_gmt":"2024-06-10T10:21:48","slug":"comment-utiliser-un-chargeur-wallbox-public","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/fr-ca\/knowledge-base\/comment-utiliser-un-chargeur-wallbox-public\/","title":{"rendered":"Comment utiliser un chargeur Wallbox public ?"},"content":{"rendered":"\n

Vous pouvez recharger votre VE avec un chargeur Wallbox public en scannant le code QR joint.<\/p>\n\n

As a Wallbox charger owner, you can set up your charging point to be accessible by any user<\/strong> registered with the Wallbox app using the Pay per Charge system<\/strong><\/a>.<\/p>\n\n

1. Pour d\u00e9marrer<\/strong> une session de charge<\/h2>\n\n
  1. Open the Wallbox app. To ensure the steps below run smoothly, ensure your App has the latest version available (you can check the app version in your Play Store or App Store).<\/li>
  2. Log in with your credentials in the Wallbox app. Don\u2019t have an account yet? You can create one by following\u00a0this article<\/strong><\/a>.<\/li>
  3. Une fois connect\u00e9, appuyez sur Charge publique<\/strong>, puis sur le bouton“D\u00e9marrer la charge<\/em>“.<\/li>
  4. Autorisez l’acc\u00e8s \u00e0 l’appareil photo de votre t\u00e9l\u00e9phone si on vous le demande.<\/li>
  5. Scannez le code QR appos\u00e9 sur le chargeur en l’alignant sur le cadre.<\/li>
  6. D\u00e9finissez le temps de chargement de la session.<\/li>
  7. Cliquez sur Continuer<\/strong>.<\/li>
  8. S\u00e9lectionnez votre mode de paiement.<\/li><\/ol>\n\n

    Lorsque vous utilisez Apple Pay ou Google Pay, Wallbox pr\u00e9-autorise 80,00\u20ac<\/strong> sur votre carte, puis le montant exact d\u00fb est saisi, et le delta est rembours\u00e9 \u00e0 la fin de votre session de charge.<\/p>\n\n

    1. Cliquez sur Confirmer<\/strong>.<\/li>
    2. Connectez le pistolet EV \u00e0 votre voiture.<\/li><\/ol>\n\n

      La session de charge commence.<\/p>\n\n

      2. Pour mettre fin \u00e0<\/strong> une session de charge<\/h2>\n\n
      1. Open the Wallbox app and unlock the EV gun by pressing the “End charge<\/em>” button.<\/li>
      2. D\u00e9branchez le connecteur et remettez-le dans son \u00e9tui.<\/li>
      3. Attendez la fin de la proc\u00e9dure de paiement.<\/li>
      4. L’inculpation est maintenant termin\u00e9e.<\/li><\/ol>\n\n

        Vous pouvez acc\u00e9der \u00e0 toutes les factures relatives \u00e0 vos sessions de facturation en allant sur Profil <\/strong>> Info paiement<\/strong> > Frais de paiement<\/strong>.<\/p>\n\n

        FAQ<\/h2>\n\n
        On m’a factur\u00e9 80,00 \u20ac pour ma session de recharge alors que je n’ai pas utilis\u00e9 ce montant. Que s’est-il pass\u00e9 ?<\/span><\/div>
        Lorsque vous utilisez Apple Pay ou Google Pay, Wallbox pr\u00e9autorise 80,00\u20ac sur votre carte, puis le montant exact d\u00fb est saisi, et le delta est rembours\u00e9. Le remboursement appara\u00eet g\u00e9n\u00e9ralement imm\u00e9diatement, mais il peut prendre de 5 \u00e0 10 jours ouvrables pour appara\u00eetre sur votre compte, en fonction de votre banque.<\/div><\/div><\/div>
        La session de charge n’a pas d\u00e9marr\u00e9 ou un message d’erreur est apparu. Que puis-je faire ?<\/span><\/div>
        D\u00e9branchez le pistolet EV et essayez de recommencer la session de charge pour r\u00e9soudre le probl\u00e8me.<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

        Vous pouvez recharger votre VE avec un chargeur Wallbox public en scannant le code QR joint. 1. Pour d\u00e9marrer une…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[10409,10554],"ht-kb-tag":[10279,10471,10501,10504,10506,10508,10511,10513,10515,10517],"class_list":["post-183189","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-application-wallbox","ht_kb_category-portail-wallbox-fr-ca","ht_kb_tag-articles","ht_kb_tag-charge-publique-fr-ca","ht_kb_tag-chargeur-public-fr-ca","ht_kb_tag-chargeur-a-la-carte","ht_kb_tag-chargeur-en-libre-acces","ht_kb_tag-ppc-fr-ca","ht_kb_tag-tutoriel-sur-la-recharge-publique","ht_kb_tag-50-euros-fr-ca","ht_kb_tag-50e-fr-ca","ht_kb_tag-autorisation-prealable"],"acf":[],"yoast_head":"\nComment utiliser un chargeur Wallbox public ? - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"Les chargeurs Wallbox publics peuvent \u00eatre facilement utilis\u00e9s pour recharger votre voiture en scannant le code QR qui y est appos\u00e9 \u00e0 l'aide de l'application myWallbox.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment utiliser un chargeur Wallbox public ? 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