{"id":18238,"date":"2021-05-11T17:33:13","date_gmt":"2021-05-11T15:33:13","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=18238"},"modified":"2021-05-11T17:33:15","modified_gmt":"2021-05-11T15:33:15","slug":"como-actualizar-remotamente-varios-cargadores-a-traves-del-portal-mywallbox","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/es\/knowledge-base\/como-actualizar-remotamente-varios-cargadores-a-traves-del-portal-mywallbox\/","title":{"rendered":"C\u00f3mo actualizar remotamente varios cargadores a trav\u00e9s del portal Wallbox"},"content":{"rendered":"\n<p><strong>Actualizar\nremotamente m\u00e1s de un cargador desde el portal Wallbox<\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">1.&nbsp;Introducci\u00f3n<\/h1>\n\n\n\n<p>Wallbox siempre quiere ofrecer a sus clientes los mejores\nproductos, servicios y experiencia de usuario. Una parte muy importante de esta experiencia\nde usuario es el portal Wallbox.<\/p>\n\n\n\n<p>El portal Wallbox te permite disponer de un control total de\nla experiencia de carga, recopilando la informaci\u00f3n de la sesi\u00f3n de carga, estad\u00edsticas,\nconsumo, usuarios, etc. Tambi\u00e9n puedes gestionar el consumo de energ\u00eda y el ahorro\nde costes que te representa el uso de tu veh\u00edculo el\u00e9ctrico.  <\/p>\n\n\n\n<p>La suscripci\u00f3n al plan Wallbox Business te permite actualizar simult\u00e1nea y remotamente\nm\u00e1s de un cargador. De esta forma es posible actualizar\nvarios cargadores desde cualquier ubicaci\u00f3n sin estar f\u00edsicamente presente en el\nlugar donde se encuentra el cargador.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">2.&nbsp;Requisitos e informaci\u00f3n necesaria para realizar la actualizaci\u00f3n<\/h1>\n\n\n\n<p>Puedes llevar a cabo la actualizaci\u00f3n remota si eres el s\u00faper administrador\no administrador del grupo. Puedes realizar el reinicio remoto de m\u00e1s\nde un cargador de forma simult\u00e1nea. <\/p>\n\n\n\n<p>Para realizar la actualizaci\u00f3n remota, aseg\u00farate de cumplir los siguientes\nrequisitos:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Estar suscrito al plan Wallbox\nBusiness.<\/li><li>Si se selecciona el cargador que no puede\nrealizar la acci\u00f3n de actualizaci\u00f3n remota, dicho cargador no aparecer\u00e1\nen la ventana modal de confirmaci\u00f3n.<\/li><li>Es posible seleccionar los cargadores que disponen de\nla \u00faltima versi\u00f3n de firmware pero no aparecer\u00e1n en la ventana\nmodal de confirmaci\u00f3n.<\/li><li>De forma predeterminada, la\ncasilla de verificaci\u00f3n de los cargadores solo aparece despu\u00e9s\nde seleccionar la casilla de verificaci\u00f3n correspondiente al cargador que se desea.<\/li><li>La ventana modal de confirmaci\u00f3n\naparece cuando se selecciona la acci\u00f3n de actualizaci\u00f3n para todos los cargadores seleccionados.<\/li><li>Los cargadores que\nya no necesitan actualizarse pueden eliminarse de la ventana modal de confirmaci\u00f3n.<\/li><li>Despu\u00e9s de aceptar la ventana modal de confirmaci\u00f3n\n, los cargadores que se actualizan aparecen deshabilitados, mostr\u00e1ndose junto con un\ntexto indicativo de la actualizaci\u00f3n.<\/li><\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">3.&nbsp;Proceso de actualizaci\u00f3n remota masiva<\/h1>\n\n\n\n<ol class=\"wp-block-list\"><li>Inicia sesi\u00f3n en el portal\nWallbox.<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/my.wallbox.com\/\">https:\/\/my.wallbox.com\/<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Accede a la p\u00e1gina <strong>Chargers<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-1024x547.png\" alt=\"\" class=\"wp-image-47314\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-1024x547.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-300x160.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-768x410.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-1536x820.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-2048x1094.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Selecciona las casillas de verificaci\u00f3n de todos los cargadores que se van a actualizar.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-1024x545.png\" alt=\"\" class=\"wp-image-47565\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-1024x545.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-300x160.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-768x409.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-1536x818.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-2048x1091.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-21@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Haz clic en el icono <strong>Update <\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-1024x545.png\" alt=\"\" class=\"wp-image-47584\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-1024x545.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-300x160.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-768x409.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-1536x818.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-2048x1091.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-22@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Aparece en pantalla la ventana modal de confirmaci\u00f3n\nde acciones masivas.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Comprueba que los cargadores que se muestran son realmente los que quieres actualizar.<\/li><\/ol>\n\n\n\n<p><strong>Nota:<\/strong> En la ventana modal de confirmaci\u00f3n solo aparecen los cargadores que\nest\u00e1n en condiciones de realizar la actualizaci\u00f3n.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-1024x540.png\" alt=\"\" class=\"wp-image-47603\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-23@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><\/td><\/tr><tr><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\"><li>En la ventana modal de confirmaci\u00f3n <em>CHARGER UPDATE<\/em>, haz clic en <strong>OKAY<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-1024x540.png\" alt=\"\" class=\"wp-image-47622\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-1024x540.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-300x158.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-768x405.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-50x26.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-1536x810.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-2048x1080.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-24@300x-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>El proceso\nde actualizaci\u00f3n se inicia. El cargador queda inutilizable mientras se halle en proceso de actualizaci\u00f3n. Puedes\nreanudar el uso del cargador unos pocos minutos despu\u00e9s de finalizar la actualizaci\u00f3n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Actualizar remotamente m\u00e1s de un cargador desde el portal Wallbox 1.&nbsp;Introducci\u00f3n Wallbox siempre quiere ofrecer a sus clientes los mejores&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[305,719],"ht-kb-tag":[],"class_list":["post-18238","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-articulos-mywallbox","ht_kb_category-mywallbox-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo actualizar remotamente varios cargadores a trav\u00e9s del portal Wallbox - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo actualizar remotamente varios cargadores a trav\u00e9s del portal Wallbox - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Actualizar remotamente m\u00e1s de un cargador desde el portal Wallbox 1.&nbsp;Introducci\u00f3n Wallbox siempre quiere ofrecer a sus clientes los mejores...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/es\/knowledge-base\/como-actualizar-remotamente-varios-cargadores-a-traves-del-portal-mywallbox\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-11T15:33:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2021\/05\/Asset-15@300x-1-1024x547.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/es\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/es\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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