{"id":16470,"date":"2020-01-23T14:22:22","date_gmt":"2020-01-23T13:22:22","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/como-habilitar-los-informes-automatizados-para-tus-sesiones-de-carga\/"},"modified":"2021-10-15T10:25:09","modified_gmt":"2021-10-15T08:25:09","slug":"como-habilitar-los-informes-automatizados-para-tus-sesiones-de-carga","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/es\/knowledge-base\/como-habilitar-los-informes-automatizados-para-tus-sesiones-de-carga\/","title":{"rendered":"C\u00f3mo habilitar los informes automatizados para tus sesiones de carga"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">1. Introducci\u00f3n<\/h1>\n\n\n\n<p>Wallbox siempre quiere ofrecer a sus clientes los mejores productos, servicios y experiencia de usuario. Una parte muy importante de esta experiencia de usuario es la aplicaci\u00f3n Wallbox y el portal Wallbox.<\/p>\n\n\n\n<p>Tanto la aplicaci\u00f3n como el portal permiten al cliente controlar plenamente su experiencia de carga, recopilar informaci\u00f3n de la sesi\u00f3n del cargador, estad\u00edsticas, consumo, usuarios, etc. Esto permite a todos nuestros clientes gestionar plenamente su consumo de energ\u00eda y ahorrar costes relacionados con la adopci\u00f3n de veh\u00edculos el\u00e9ctricos.<\/p>\n\n\n\n<p>Los filtros son \u00fatiles para analizar las estad\u00edsticas de carga de tu cargador. Puedes filtrar los datos de carga usando varios filtros para comprender mejor tus m\u00e9tricas de carga.<\/p>\n\n\n\n<p>Tambi\u00e9n puedes generar un informe resumido de tus sesiones de carga a trav\u00e9s del portal Wallbox.<\/p>\n\n\n\n<p><a id=\"post-11630-_Hlk27560138\"><\/a> Wallbox ofrece actualmente tres planes de software: Basic, Standard y Business. Los clientes del plan Wallbox Basic pueden obtener las estad\u00edsticas b\u00e1sicas sobre consumo de energ\u00eda, sesiones de carga y costes solo a trav\u00e9s de la aplicaci\u00f3n. Los clientes del plan b\u00e1sico no pueden descargar los detalles de la sesi\u00f3n.<\/p>\n\n\n\n<p>Los clientes de Wallbox pueden descargar f\u00e1cilmente toda la informaci\u00f3n sobre consumo de energ\u00eda, costes, sesiones activas, datos hist\u00f3ricos en tiempo real y tambi\u00e9n pueden generar informes en formato CSV con filtros, siempre que sea necesario. Adem\u00e1s de lo anterior, los clientes del plan Wallbox Business pueden recibir por un correo electr\u00f3nico un informe resumido de las m\u00e9tricas principales de todas las sesiones de carga.<a id=\"post-11630-_Hlk27560575\"><\/a><\/p>\n\n\n\n<h1 class=\"wp-block-heading\">2. Informes autom\u00e1ticos<\/h1>\n\n\n\n<p>La funci\u00f3n Informes automatizados est\u00e1 disponible con la suscripci\u00f3n del plan Business. Esta funci\u00f3n pueden activarla los superadmin. Una vez habilitados, los superadmin recibir\u00e1n un informe mensual de estad\u00edsticas para cada grupo de cargadores.<\/p>\n\n\n\n<p>Los informes automatizados incluyen las siguientes caracter\u00edsticas:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>El informe incluye CSV est\u00e1ndar generado en el portal Wallbox para el grupo<\/li><li>El informe se env\u00eda alrededor de la medianoche, hora UTC, del \u00faltimo d\u00eda de cada mes<\/li><li>El informe incluye estad\u00edsticas para todos los d\u00edas del mes de cierre<\/li><\/ul>\n\n\n\n<ol class=\"wp-block-list\"><li>En la p\u00e1gina de <strong>Estad\u00edsticas<\/strong>, activa el bot\u00f3n <strong>Informes automatizados<\/strong>.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-1024x543.png\" alt=\"\" class=\"wp-image-46649\" width=\"1030\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-1024x543.png 1024w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-300x159.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-768x407.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-1536x815.png 1536w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-2048x1086.png 2048w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-60x32.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2021\/05\/Asset-2@300x-1-100x53.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p>Empezar\u00e1s a recibir un informe de resumen mensual por correo electr\u00f3nico.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2020\/01\/word-image-93.png\" alt=\"\" class=\"wp-image-11737\" width=\"500\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2020\/01\/word-image-93.png 435w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2020\/01\/word-image-93-266x300.png 266w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2020\/01\/word-image-93-44x50.png 44w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2020\/01\/word-image-93-53x60.png 53w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2020\/01\/word-image-93-89x100.png 89w\" sizes=\"(max-width: 435px) 100vw, 435px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>El portal Wallbox te permite recibir informes automatizados peri\u00f3dicamente. <\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9779,9857],"ht-kb-tag":[297,1217,1233,1245,1247,6450,6451,6452,6453],"class_list":["post-16470","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-portal-mywallbox","ht_kb_category-articulo-de-ayuda","ht_kb_tag-articulos-es","ht_kb_tag-registros","ht_kb_tag-estadisticas","ht_kb_tag-sesiones-de-carga","ht_kb_tag-informes-automatizados","ht_kb_tag-estadisticas-de-carga","ht_kb_tag-estadistica-de-carga","ht_kb_tag-cifras-de-carga","ht_kb_tag-datos-de-carga"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - 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