{"id":65133,"date":"2021-07-08T10:59:05","date_gmt":"2021-07-08T08:59:05","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&p=65133"},"modified":"2024-06-26T01:11:06","modified_gmt":"2024-06-25T23:11:06","slug":"how-to-restore-your-charger","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/how-to-restore-your-charger\/","title":{"rendered":"How to restore your charger to factory settings?"},"content":{"rendered":"\n

If you are experiencing bugs or problems with your charger, restoring it to factory settings can solve those<\/strong>. You can restore remotely if your charger is connected to the Internet. Still, we highly recommend performing it on-site via Bluetooth <\/strong>(or with a person close to the charger), as a factory reset will reset the charger’s connections and make you lose communication with the charger<\/strong>.<\/p>\n\n\n\n

  1. Ensure you run the latest Wallbox app version <\/strong>by checking your mobile phone\u2019s App Store or Play Store. <\/li>
  2. Log in to the Wallbox app.<\/li>
  3. Select your charger.<\/li>
  4. Wait until the Bluetooth connection between your app and your charger is established.<\/li>
  5. On the charger app screen, tap the Settings <\/b>gear icon.<\/li>
  6. Tap on Installation options<\/b>.<\/li>
  7. Tap Restore.<\/b><\/li>
  8. Tap Start Restore <\/b>to launch the restoration process. Remember that the charger will be unavailable during the whole restoration process.<\/li>
  9. The restoration can take up to 15 minutes to complete. The LED halo should power off\/on and rotate. Please wait until the LED stops spinning and the charger powers on.<\/li><\/ol>\n\n\n\n

    Your charger is now restored to factory settings<\/strong>. Remember you must connect to it via Bluetooth again and configure its Internet connection.<\/p>\n","protected":false},"excerpt":{"rendered":"

    If you are experiencing bugs or problems with your charger, restoring it to factory settings can solve those. You can…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[20,38,51,91,4186,8203,8920,9051,9773,10047,21,39,52,40],"ht-kb-tag":[46,62,975,2508,4798,4799,4800,4801,5556,7986,8040,8041],"class_list":["post-65133","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar","ht_kb_category-copper-c-2","ht_kb_category-commander-3","ht_kb_category-quasar-en","ht_kb_category-pulsar-max","ht_kb_category-commander-2s","ht_kb_category-pulsar-pro","ht_kb_category-pulsar-plus-socket","ht_kb_category-help-articles","ht_kb_category-em4-single-twin","ht_kb_category-pulsar-plus-en","ht_kb_category-copper-s","ht_kb_category-commander-2-en","ht_kb_category-copper-sb-en","ht_kb_tag-articles-en","ht_kb_tag-firmware","ht_kb_tag-mywallbox","ht_kb_tag-restoration","ht_kb_tag-firmware-restoration","ht_kb_tag-firmware-reset","ht_kb_tag-resetting-the-firmware","ht_kb_tag-restoring-the-firmware","ht_kb_tag-reset","ht_kb_tag-reboot-2","ht_kb_tag-factory-reset-2","ht_kb_tag-factory-settings"],"acf":[],"yoast_head":"\nHow to restore your charger to factory settings? 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