{"id":17214,"date":"2020-05-15T17:44:12","date_gmt":"2020-05-15T15:44:12","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=17214"},"modified":"2024-06-26T01:21:17","modified_gmt":"2024-06-25T23:21:17","slug":"how-to-restart-one-or-multiple-chargers-remotely-through-mywallbox-portal","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/how-to-restart-one-or-multiple-chargers-remotely-through-mywallbox-portal\/","title":{"rendered":"How to restart a charger(s) through the Portal?"},"content":{"rendered":"\n<p><strong>The Wallbox portal allow you to restart one or multiple chargers at once remotely, as long as they are connected to the Cloud (Internet).<\/strong> Restarting a charger has several benefits, such as solving Internet and Bluetooth connection issues or correcting software glitches. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to restart one charger<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Log in to the Wallbox portal.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Click <strong>Chargers<\/strong>.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Select your charger.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Click the <strong>Restart <\/strong>button in the top right corner.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>In the validation panel that appeared, click &#8220;<strong>Restart<\/strong>&#8220;. The restart begins.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>You cannot restart a charger that is charging\/discharging<\/strong> currently or is unavailable.<\/p>\n\n\n\n<p>The charger will restart and become available again once restarted.<\/p>\n\n\n\n<p>Alternatively, you can select the charger(s) your want to restart in the chargers list and click <strong>Restart <\/strong>in the options in the top right corner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to restart multiple chargers simultaneously <\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Log in to the Wallbox portal.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\"><li>Click <strong>Chargers<\/strong>.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Select your chargers.<\/li><li>Click the &#8220;<strong>Restart<\/strong>&#8221; button in the top right corner.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\"><li>In the resume panel that appeared, click &#8220;<strong>Restart<\/strong>&#8220;. The restart begins.<\/li><\/ol>\n\n\n\n<p>The chargers will restart and become available again once restarted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The subscription of Wallbox Standard or Wallbox Business plan enables you to restart your charger remotely. This enables you to update your charger from any location without being physically present at the charger\u2019s location.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[20,38,51,91,4186,8077,8203,8920,9051,10047,21,39,52,40],"ht-kb-tag":[46,116,4294,4723,4724,4797,4904,4905,4906,4907,4908,7985,7986],"class_list":["post-17214","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar","ht_kb_category-copper-c-2","ht_kb_category-commander-3","ht_kb_category-quasar-en","ht_kb_category-pulsar-max","ht_kb_category-wallbox-portal","ht_kb_category-commander-2s","ht_kb_category-pulsar-pro","ht_kb_category-pulsar-plus-socket","ht_kb_category-em4-single-twin","ht_kb_category-pulsar-plus-en","ht_kb_category-copper-s","ht_kb_category-commander-2-en","ht_kb_category-copper-sb-en","ht_kb_tag-articles-en","ht_kb_tag-portal","ht_kb_tag-restart","ht_kb_tag-restarting","ht_kb_tag-restarting-a-charger","ht_kb_tag-rebooting","ht_kb_tag-restart-a-charger","ht_kb_tag-charger-reset","ht_kb_tag-charger-reboot","ht_kb_tag-resetting-a-charger","ht_kb_tag-rebooting-a-charger","ht_kb_tag-bulk-restart","ht_kb_tag-reboot-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to restart one or multiple chargers remotely - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"The Wallbox portal allow you to restart one or multiple chargers at once remotely, as long as they are connected to the Cloud (Internet).\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to restart one or multiple chargers remotely - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"The Wallbox portal allow you to restart one or multiple chargers at once remotely, as long as they are connected to the Cloud (Internet).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/how-to-restart-one-or-multiple-chargers-remotely-through-mywallbox-portal\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-25T23:21:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/en\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/en\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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