{"id":132020,"date":"2022-11-18T10:43:32","date_gmt":"2022-11-18T09:43:32","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=132020"},"modified":"2024-06-17T23:17:12","modified_gmt":"2024-06-17T21:17:12","slug":"c2-dig","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/c2-dig\/","title":{"rendered":"Commander 2 &#8211; Online Installation Guide"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Technical Specifications<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">General Specifications<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Colour<\/td><td>White\/Black<\/td><\/tr><tr><td>Cable Length<\/td><td>5 m (7 m optional)<\/td><\/tr><tr><td>Charging Mode (IEC 61851-1)<\/td><td>Mode 3<\/td><\/tr><tr><td>Dimensions without cable<\/td><td>221x152x115 mm<\/td><\/tr><tr><td>Weight without cable<\/td><td>2.4 kg<\/td><\/tr><tr><td>Operating Temperature<\/td><td>-25 \u00baC to 40 \u00baC (50\u00baC with derating)<\/td><\/tr><tr><td>Storage Temperature<\/td><td>-40 \u00baC to 70\u00baC<\/td><\/tr><tr><td>Environmental ratings<\/td><td>IP54, IK10 (High resistance)<\/td><\/tr><tr><td>Installation location<\/td><td>Indoor and Outdoor use<\/td><\/tr><tr><td>Mounting Method<\/td><td>Stationary equipment is mounted on the wall. Floor mounting with appropriate Wallbox accessories.&nbsp;<\/td><\/tr><tr><td>Intended for use<\/td><td>Equipment intended for use by ordinary persons.&nbsp;<\/td><\/tr><tr><td>Location accesses<\/td><td>Equipment for locations with non-restricted access and restricted access<\/td><\/tr><tr><td>Product Compliance<\/td><td>CE mark (RED Directive 2014\/53\/EU and RoHS Directive 2011\/65\/EU). Main IEC Standards: IEC 61851-1, IEC 61851-21-2, IEC 62196. TR25 Certificate (Singapore)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Electrical Specifications<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Charging Power<\/td><td>3.7 kW (1P) <\/td><td>7.4 kW (1P)<\/td><td>11 kW (3P)<\/td><td>22 kW (3P)<\/td><\/tr><tr><td>Rated Voltage AC \u00b1 10%<\/td><td>230 V<\/td><td>230 V<\/td><td>400 V<\/td><td>400 V<\/td><\/tr><tr><td>Rated Current<\/td><td>16 A<\/td><td>32 A<\/td><td>16 A<\/td><td>32 A<\/td><\/tr><tr><td>Connector Type (IEC 62196-2)<\/td><td>Type 1 \/ Type 2<\/td><td>Type 1 \/ Type 2<\/td><td>Type 2<\/td><td>Type 2<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Configurable Current<\/td><td>from 6 A to the rated current<\/td><\/tr><tr><td>Rated Frequency<\/td><td>50 Hz \/ 60 Hz<\/td><\/tr><tr><td>Rated diversity factor (RDF)<\/td><td>1<\/td><\/tr><tr><td>Rated insulation voltage<\/td><td>1430 Vrms<\/td><\/tr><tr><td>Rated impulse withstand voltage<\/td><td>4000 V<\/td><\/tr><tr><td>Overvoltage Category<\/td><td>CAT III<\/td><\/tr><tr><td>Residual Current Detection<\/td><td>DC 6 mA \/ AC 30 mA<\/td><\/tr><tr><td>RCCB<\/td><td>Type A, B, or EV might be required according to regional regulations<\/td><\/tr><tr><td>Protection against electric shock.<\/td><td>CLASS I<\/td><\/tr><tr><td>Cable Section<\/td><td>Up to 5 x 10 mm\u00b2<\/td><\/tr><tr><td>EV supply equipment connection:<\/td><td>AEVCS is permanently connected to the AC mains supply network<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">2. Safety Warnings<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img decoding=\"async\" width=\"581\" height=\"84\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2022\/11\/Digital-IG_Commander2-_Safety-Warnings.svg\" alt=\"\" class=\"wp-image-137104\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Tools and Mounting Parts<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Required tools<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img fetchpriority=\"high\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2023\/02\/Digital-IG_Commander2-_Tools.svg\" alt=\"\" class=\"wp-image-155736\"\/><\/figure>\n\n\n\n<ul class=\"abc wp-block-list\"><li>Hammer<\/li><li>Electric Drill 8 mm bits<\/li><li>Pencil<\/li><li>Phillips Screwdriver<\/li><li>Torx T9<\/li><li>Spirit Level<\/li><li>Measuring Tape<\/li><li>Utility Knife<\/li><li>Cutting Pliers<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img decoding=\"async\" width=\"581\" height=\"88\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Mounting-Parts.svg\" alt=\"\" class=\"wp-image-137851\"\/><\/figure>\n\n\n\n<ul class=\"abc wp-block-list\"><li>\u00f88 x 40 mm wall anchors<\/li><li>\u00f86 x 50 mm screws<\/li><li>\u00f85 x 40 mm screws<\/li><li>\u00f83 x 6 mm screws<\/li><li>1-exit M25 grommet<\/li><li>Protective cap<\/li><li>Opening tool<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Drilling<\/h2>\n\n\n\n<p>Using the drilling template provided, mark three drilling points, then use the drill to complete the procedure and insert the wall anchors.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Do not fix the charger to the wall if you opt for a rear connection. Check section 7 for details on how to fix the charger on the wall in case of a rear connection.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Drilling.svg\" alt=\"\" class=\"wp-image-137874\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. Lower Connection<\/h2>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Both lower and rear connections are possible when installing Commander 2. Pay attention to the instructions below if you intend to install the product using the bottom hole. For the rear connection, refer to section 6.<\/p>\n\n\n\n<p>Fix the charger to the wall by inserting the screws and the protective caps. Once the charger is fixed to the wall, make an incision on the grommet and pass the supply cable through it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Lower-Connection-1.svg\" alt=\"\" class=\"wp-image-137943\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">6. Rear Connection<\/h2>\n\n\n\n<p>Remove the knock-out on the back of the charger and insert the 1-exit grommet. With a utility knife, make an incision on the grommet and pass the cable through it. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Rear-Connection-1.svg\" alt=\"\" class=\"wp-image-137966\"\/><\/figure>\n\n\n\n<p>Fix the charger on the wall using the appropriate screws.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Visit the EMS Installation Guide to discover which features are supported by Commander 2.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Electrical Wiring<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"337\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Electrical-Wiring-ABC-1.svg\" alt=\"\" class=\"wp-image-138533\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">8. Plug Holder<\/h2>\n\n\n\n<p>Place the plug holder on the wall and mark the fixing points. Then, drill holes in correspondence with the fixing points and insert the anchors.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Plug-Holder1A.svg\" alt=\"\" class=\"wp-image-138035\"\/><\/figure>\n\n\n\n<p>Fix the device to the wall by tightening the screws. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Plug-Holder-1B.svg\" alt=\"\" class=\"wp-image-138058\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">9. Connection<\/h2>\n\n\n\n<p>There are two connection options when it comes to Commander 2. The charger can be connected through Ethernet or using the 4G dongle. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ethernet connection<\/h3>\n\n\n\n<p>To connect the charger with the ethernet cable, remove the knock-out next to the power supply input and insert the 3-exit M25 grommet.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Connection-Ethernet-1A.svg\" alt=\"\" class=\"wp-image-138081\"\/><\/figure>\n\n\n\n<p>Make an incision in the rubber plug and insert the ethernet cable without the RJ45 connector. Make sure the cable is not too tight and has some clack to facilitate reopening the cover for possible maintenance or servicing. Crimp the RJ45 connector to the cable and connect the cable to the ethernet port in the charger.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Ethernet-1B.svg\" alt=\"\" class=\"wp-image-138104\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4G Connectivity<\/h3>\n\n\n\n<p>The 4G connectivity is an optional feature that requires an extra accessory. Refer to the Mobile Connectivity Installation Guide available at <a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/accessory\/\">https:\/\/support.wallbox.com<\/a>. Contact your sales agent for more details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Connection-4G-1B-15.svg\" alt=\"\" class=\"wp-image-138127\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">10. Closing the Charger<\/h2>\n\n\n\n<p>Attach the open end of the communications cable to the connector on the cover. Position the current selector to the appropriate setting according to the electrical installation.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Positions 0, 8, and 9 are reserved for Static Load Management.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Connection-4G-1B-17_Closing-the-Charger-1A.svg\" alt=\"\" class=\"wp-image-138432\"\/><\/figure>\n\n\n\n<p>Position the top clip points of the cover on the charger body. Clip the lateral clips to the charger body first and then the bottom clips.<\/p>\n\n\n\n<p>Insert and tighten the Torx screw in the bottom of the charger to secure the front cover.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large fullWidth\"><img loading=\"lazy\" decoding=\"async\" width=\"581\" height=\"226\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Digital-IG_Commander2-_Closing-the-Charger-1B-14.svg\" alt=\"\" class=\"wp-image-138479\"\/><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Recommended tightening torque 0.7 Nm +\/- 10%<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Registering the Charger<\/h2>\n\n\n\n<p>Find the Serial Number (SN) and the UID of your charger.<\/p>\n\n\n\n<p>Download the Wallbox app and register. then add your charger by introducing the information requested. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized inlineBlock w150\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.wallbox\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2022\/09\/gplay.png\" alt=\"Download APK\" class=\"wp-image-122780\" width=\"150\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/gplay.png 187w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/gplay-50x19.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/gplay-60x23.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/gplay-100x39.png 100w\" sizes=\"(max-width: 187px) 100vw, 187px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized inlineBlock w150\"><a href=\"https:\/\/apps.apple.com\/us\/app\/wallbox\/id1188288011\"><img decoding=\"async\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2022\/09\/apple.png\" alt=\"Download app\" class=\"wp-image-122803\" width=\"150\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/apple.png 187w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/apple-50x19.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/apple-60x23.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/apple-100x39.png 100w\" sizes=\"(max-width: 187px) 100vw, 187px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>1. Technical Specifications General Specifications Colour White\/Black Cable Length 5 m (7 m optional) Charging Mode (IEC 61851-1) Mode 3&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9770,52],"ht-kb-tag":[],"class_list":["post-132020","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-installation-guide","ht_kb_category-commander-2-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Commander 2 - Online Installation Guide - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commander 2 - Online Installation Guide - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"1. 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