{"id":129222,"date":"2022-11-03T14:45:40","date_gmt":"2022-11-03T13:45:40","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&p=129222"},"modified":"2024-06-18T00:04:58","modified_gmt":"2024-06-17T22:04:58","slug":"how-to-manage-the-charging-cable-lock-setting-for-copper-sb","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/how-to-manage-the-charging-cable-lock-setting-for-copper-sb\/","title":{"rendered":"How to manage the Charging Cable Lock setting for Copper SB?"},"content":{"rendered":"\n

Copper SB is a “Socket-outlet”<\/strong> enabled charger that can accommodate all EV charging connectors and avoids having cables lying around <\/strong>when the charger isn\u2019t in use. <\/p>\n\n\n\n

However, you may want to use your Copper SB as a tethered device<\/strong> in some cases. For this, you can turn on the Charging cable lock feature<\/strong>. When activated, the charger will activate its locking mechanism as soon as it detects an EV charging cable plugged in to secure the connector<\/strong> until the functionality is disabled.<\/p>\n\n\n\n

How to access the Charging cable lock setting from the Wallbox app?<\/h2>\n\n\n\n

You must have Super-admin or Admin permissions to manage a Copper SB Charging Cable Lock settings.<\/p>\n\n\n\n

To activate the feature, please ensure the charger software version is 5.13 or higher <\/strong>and the Wallbox app is updated to the latest version.<\/p>\n\n\n\n

To activate the Charging cable lock feature for your Copper SB, you first must add your charger to your Wallbox account. Once your charger is added, follow the steps below:<\/p>\n\n\n\n

  1. Log into your Wallbox account.<\/li>
  2. Select your Copper SB from the chargers list.<\/li>
  3. Wait until your charger connects to the app through Bluetooth or Cloud (Wi-Fi).<\/li>
  4. Go to Settings by tapping the cogwheel icon.<\/li>
  5. Go to Advanced Options.<\/li>
  6. Enable or disable the Charging Cable Lock.<\/li><\/ol>\n\n\n\n

    Your Copper SB charging cable is now locked\/unlocked.<\/p>\n\n\n\n

    How to access the Charging Cable Lock setting from the Wallbox portal?<\/h2>\n\n\n\n

    You must have Super-admin or Admin permissions to manage a Copper SB Charging Cable Lock settings.<\/p>\n\n\n\n

    To activate the feature, please ensure the charger software version is 5.13 or higher <\/strong>and the Wallbox app is updated to the latest version.<\/p>\n\n\n\n

    To activate the Charging cable lock feature for your Copper SB, you first must add your charger to your Wallbox account<\/a><\/strong>. Once your charger is added, follow the steps below:<\/p>\n\n\n\n

    1. Log into your Wallbox account.<\/li>
    2. Go to Chargers and select your Copper SB from the chargers list.<\/li>
    3. Click Settings.<\/li>
    4. Click Charging cable lock.<\/li>
    5. Enable or disable the Charging cable lock.<\/li><\/ol>\n\n\n\n

      Your Copper SB charging cable is now locked\/unlocked.<\/p>\n\n\n\n

      In the MyWallbox Portal, this setting is available within Advanced Options >> Charging cable Lock:<\/p>\n\n\n\n

      OCPP Compatibility<\/strong><\/h2>\n\n\n\n

      If the OCPP already allows socket locking, <\/strong>the Charging cable lock feature will be deactivated to avoid interfering with the backend service provider’s ability to lock\/unlock the charging cable.<\/p>\n\n\n\n

      FAQ<\/strong>s<\/h2>\n\n\n\n
      What happens if the Charging cable lock feature is enabled and there is a blackout?<\/strong><\/span><\/div>
      Since the goal is to ensure the EV charging cable is secured to the charger, the lock will remain activated even in a blackout.<\/div><\/div><\/div>
      What happens if the Charging cable lock feature is enabled and the cable is stuck?<\/strong><\/span><\/div>
      A safety feature is implemented as a backup in the unlikely event the EV charging cable becomes stuck.
      The installer must perform a power cycle, turning the power off from the source and then on again. During the boot-up, the charger will perform a safety unlock after a few seconds, letting the user 30s to remove the EV connector. 
      If the charging cable isn\u2019t removed after this interval, the charger will proceed to lock the charging cable again.<\/div><\/div><\/div>
      What happens if the Charging cable lock feature is enabled and the charger enters Error mode (Red LED)?<\/strong><\/span><\/div>
      Since the feature’s goal is to ensure the EV charging cable is secured in any case to the charger, the lock will remain activated in the case of an error.<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

      Copper SB is a “Socket-outlet” enabled charger that can accommodate all EV charging connectors and avoids having cables lying around…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[49,8077,9773,40],"ht-kb-tag":[2531,2688,8239,8240,8241,8242],"class_list":["post-129222","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mywallbox-app","ht_kb_category-wallbox-portal","ht_kb_category-help-articles","ht_kb_category-copper-sb-en","ht_kb_tag-mywallbox-portal","ht_kb_tag-mywallbox-app","ht_kb_tag-charging-cable-lock","ht_kb_tag-copper-sb-charging-cable-lock","ht_kb_tag-locking-charging-cable","ht_kb_tag-lock-charging-cable"],"acf":[],"yoast_head":"\nHow to manage the Charging Cable Lock setting for Copper SB? - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"When the Charging cable lock feature is activated, the charger locks the cable as soon as it detects an EV charging cable plugged in.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to manage the Charging Cable Lock setting for Copper SB? 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