

{"id":126430,"date":"2022-10-13T15:32:16","date_gmt":"2022-10-13T13:32:16","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=126430"},"modified":"2024-06-18T00:04:08","modified_gmt":"2024-06-17T22:04:08","slug":"how-to-connect-your-charger-to-the-wi-fi-with-the-mywallbox-app","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/how-to-connect-your-charger-to-the-wi-fi-with-the-mywallbox-app\/","title":{"rendered":"How to connect your charger to the Wi-Fi with the Wallbox app?"},"content":{"rendered":"\n<p>Wi-Fi connectivity allows your charger to connect with the Wallbox Cloud, enabling<strong> real-time communication <\/strong>between the app and your charger and  <strong>remote control<\/strong>.<\/p>\n\n\n\n<p>Before starting, ensure you have a <strong>working Wi-Fi connection available within the range of your charger<\/strong> and that there are no significant obstacles between it and the router.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">You can use your smartphone as a <strong>Wi-Fi hotspot<\/strong> if there is no Internet connection near you<strong>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to connect your charger to the Wi-Fi<\/h2>\n\n\n\n<p>To ensure the steps below run smoothly, <strong>ensure your charger and Wallbox app run the latest available software version<\/strong> (you can check the app version in your Play Store or App Store and the software version in the<strong> <a href=\"https:\/\/support.wallbox.com\/en\/release-notes\/\" target=\"_blank\" rel=\"noreferrer noopener\">Release Notes section<\/a><\/strong>).<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Fast Roaming must be disabled in your router settings <\/strong>as this feature is incompatible with Wallbox chargers.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">The charger must be connected to your app via Bluetooth to configure a Wi-Fi connection. Follow <strong><a href=\"https:\/\/support.wallbox.com\/na\/knowledge-base\/connecting-to-your-charger-via-bluetooth\/\">these instructions<\/a><\/strong> to connect your app and charger via Bluetooth.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Log in to the Wallbox app.<\/li><li>Select your charger from the list.<\/li><li>Wait until the Bluetooth connection between your charger and the app is established.<\/li><li>Tap the <strong>Settings gear icon<\/strong>.<\/li><li>Go to <strong>CONNECTIVITY.<\/strong><\/li><li>Tap <strong>WIFI<\/strong>.<\/li><li>Activate the Wi-Fi feature to display the list of available networks.<\/li><li>Tap your Wi-Fi name to connect to it. Enter the Wi-F password if requested.<\/li><li>Once connected,<strong> a network icon will appear next to your charger&#8217;s name.<\/strong><\/li><\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Once connected, if you want information about the network, click the <strong>&#8220;i&#8221; <\/strong>icon.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"troubleshooting\">Troubleshooting<\/h2>\n\n\n\n<p>Are you still unable to connect your charger to the Wi-Fi? Please go through our<strong>\u00a0<a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/troubleshooting-for-all-wallbox-chargers\/#wi-fi-troubleshooting\" target=\"_blank\" rel=\"noreferrer noopener\">troubleshooting guide section dedicated to Wi-Fi issues<\/a><\/strong><a href=\"https:\/\/support.wallbox.com\/en\/knowledge-base\/common-troubleshooting-for-all-wallbox-chargers\/?preview_id=110162&amp;preview_nonce=98665a9cbf&amp;preview=true#wi-fi-troubleshooting\" target=\"_blank\" rel=\"noreferrer noopener\">.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wi-Fi connectivity allows your charger to connect with the Wallbox Cloud, enabling real-time communication between the app and your charger&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[49,91,4186,8203,8920,9050,9051,9773,10047,21,52,40],"ht-kb-tag":[5045,5096,5095,5094,5051,5050,5049,5048,5047,5046,46,5044,5043,5042,5041,5040,5039,5038,81],"class_list":["post-126430","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mywallbox-app","ht_kb_category-quasar-en","ht_kb_category-pulsar-max","ht_kb_category-commander-2s","ht_kb_category-pulsar-pro","ht_kb_category-ac-chargers","ht_kb_category-pulsar-plus-socket","ht_kb_category-help-articles","ht_kb_category-em4-single-twin","ht_kb_category-pulsar-plus-en","ht_kb_category-commander-2-en","ht_kb_category-copper-sb-en","ht_kb_tag-setting-up-wifi","ht_kb_tag-wifi-charger","ht_kb_tag-internet-charger","ht_kb_tag-internet","ht_kb_tag-wifi-for-my-charger","ht_kb_tag-internet-for-my-charger","ht_kb_tag-connect-a-charger","ht_kb_tag-connecting-a-charger","ht_kb_tag-add-internet","ht_kb_tag-add-wifi","ht_kb_tag-articles-en","ht_kb_tag-set-up-wifi","ht_kb_tag-configuring-wifi","ht_kb_tag-configure-wifi","ht_kb_tag-installing-wifi","ht_kb_tag-install-wifi","ht_kb_tag-connect-my-charger-to-wifi","ht_kb_tag-connect-my-charger-to-the-internet","ht_kb_tag-wifi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to connect your charger to the Wi-Fi with the Wallbox app?<\/title>\n<meta name=\"description\" content=\"Wi-Fi connectivity allows real-time communication with your Wallbox charger, remote control of the device, and to stay always up to date.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to connect your charger to the Wi-Fi with the Wallbox app?\" \/>\n<meta property=\"og:description\" content=\"Wi-Fi connectivity allows real-time communication with your Wallbox charger, remote control of the device, and to stay always up to date.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/how-to-connect-your-charger-to-the-wi-fi-with-the-mywallbox-app\/\" \/>\n<meta property=\"og:site_name\" content=\"Wallbox Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-17T22:04:08+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.pre.wallbox.com\/en\/#website\",\"url\":\"https:\/\/support.pre.wallbox.com\/en\/\",\"name\":\"Wallbox Help Center\",\"description\":\"Get help for our products &amp; 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