{"id":114740,"date":"2022-07-11T09:43:07","date_gmt":"2022-07-11T07:43:07","guid":{"rendered":"https:\/\/support.wallbox.com\/?post_type=ht_kb&#038;p=114740"},"modified":"2024-07-30T17:48:43","modified_gmt":"2024-07-30T15:48:43","slug":"pulsar-max-online-ig","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/en\/knowledge-base\/pulsar-max-online-ig\/","title":{"rendered":"Pulsar Max &#8211; Online Installation Guide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"114740\" class=\"elementor elementor-114740\" data-elementor-post-type=\"ht_kb\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c70f894 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c70f894\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29c42580\" data-id=\"29c42580\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6744bb7f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"6744bb7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div>\n<h2>1. Technical Specifications<\/h2>\n<h3>General Specifications<\/h3>\n<figure>\n<table>\n<tbody>\n<tr>\n<td>Charging Mode (IEC 61851-1)<\/td>\n<td>Mode 3<\/td>\n<\/tr>\n<tr>\n<td>Dimensions without cable<\/td>\n<td>198x201x99 mm (without cable)<\/td>\n<\/tr>\n<tr>\n<td>Weight without cable<\/td>\n<td>1.3 kg (without cable)<\/td>\n<\/tr>\n<tr>\n<td>Operating Temperature<\/td>\n<td>-25 \u00baC to 50 \u00baC<\/td>\n<\/tr>\n<tr>\n<td>Storage Temperature<\/td>\n<td>-40 \u00baC to 70 \u00baC<\/td>\n<\/tr>\n<tr>\n<td>Environmental Ratings<\/td>\n<td>IP55, IK10 (High resistance)<\/td>\n<\/tr>\n<tr>\n<td>Installation location<\/td>\n<td>Indoor and outdoor use<\/td>\n<\/tr>\n<tr>\n<td>Mounting Method<\/td>\n<td>Stationary equipment is mounted on the wall. Floor mounting with appropriate Wallbox accessories.<\/td>\n<\/tr>\n<tr>\n<td>Intended for use<\/td>\n<td>Equipment intended for use by ordinary persons.<\/td>\n<\/tr>\n<tr>\n<td>Location accesses<\/td>\n<td>Equipment for locations with non-restricted access and restricted access<\/td>\n<\/tr>\n<tr>\n<td>Product Compliance<\/td>\n<td>RED Directive 2014\/53\/EU, RoHS Directive 2011\/65\/EU and BS 7671:2018+A1:2020+A2:2022\n\n<span style=\"color: #808080; font-size: 15px; font-style: italic; text-align: center;\">Compliant with UK regulations on smart charging<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<h3>Electrical Specifications<\/h3>\n<figure>\n<table>\n<tbody>\n<tr>\n<td>Charging Power<\/td>\n<td>7,4 kW (1P)<\/td>\n<td>11 kW (3P)<\/td>\n<td>22 kW (3P)<\/td>\n<\/tr>\n<tr>\n<td>Rated Voltage AC \u00b1 10%<\/td>\n<td>230 V<\/td>\n<td>400 V<\/td>\n<td>400 V<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<figure>\n<table>\n<tbody>\n<tr>\n<td>Configurable Current<\/td>\n<td>from 6A to rated current<\/td>\n<\/tr>\n<tr>\n<td>Rated Frequency<\/td>\n<td>50 Hz \/ 60 Hz<\/td>\n<\/tr>\n<tr>\n<td>Rated diversity factor (RDF)<\/td>\n<td>1<\/td>\n<\/tr>\n<tr>\n<td>Residual Current Detection<\/td>\n<td>6mA DC<\/td>\n<\/tr>\n<tr>\n<td>Rated insulation voltage<\/td>\n<td>400 V<\/td>\n<\/tr>\n<tr>\n<td>Rated impulse withstand voltage<\/td>\n<td><span style=\"background-color: #ffffff;\">4000 V<\/span><\/td>\n<\/tr>\n<tr>\n<td>Overvoltage Category<\/td>\n<td>CAT III<\/td>\n<\/tr>\n<tr>\n<td>RCCB<\/td>\n<td>Type A, B, or EV might be required according to regional regulations<\/td>\n<\/tr>\n<tr>\n<td>Protection against electric shocks<\/td>\n<td>Class I<\/td>\n<\/tr>\n<tr>\n<td>Cable Section<\/td>\n<td>Up to 13 mm\u00b2<\/td>\n<\/tr>\n<tr>\n<td>EV supply equipment connection<\/td>\n<td>AEVCS is permanently connected to the AC mains supply network<\/td>\n<\/tr>\n<tr>\n<td>Pollution Degree<\/td>\n<td>PD3<\/td>\n<\/tr>\n<tr>\n<td>Electromagnetic Environment<\/td>\n<td>Class A + Class B<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<\/div>\n<div>\n<h2><span style=\"letter-spacing: 0px;\">2. Safety Warnings<\/span><\/h2>\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/08\/Pulsar-Max_Long-Installation-Guide_ALL-26.svg\" alt=\"Safety warning icons\" \/><\/figure>\n<ul>\n \t<li>Flying debris, risk of eye injury<\/li>\n \t<li>Risk of electric shock.\nDisconnect and wait 10 mins<\/li>\n \t<li>Caution<\/li>\n \t<li>Sharp element, risk of injurious cuts<\/li>\n \t<li>Ground earth connection required<\/li>\n \t<li>Special waste treatment<\/li>\n<\/ul>\n<\/div>\n<div>\n<div style=\"height: 25px;\" aria-hidden=\"true\"><\/div>\n<h2>3. Tools and Mounting Parts<\/h2>\n<h3>Required tools<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/08\/Pulsar-Max_Long-Installation-Guide_Short-IG-point-2-first-row-01-26.svg\" alt=\"tools &amp; mounting parts\" \/><\/figure>\n<ul>\n \t<li>Hammer<\/li>\n \t<li>Step drill bit 32mm and bit 8mm<\/li>\n \t<li>Pencil<\/li>\n \t<li>Flat Screwdriver<\/li>\n \t<li>Pillips Screwdriver<\/li>\n \t<li>Cutting Pliers<\/li>\n \t<li>Torx T20 and T15<\/li>\n \t<li>Measuring Tape<\/li>\n \t<li>Utility Knife<\/li>\n \t<li>Spirit Level<\/li>\n<\/ul>\n<h3>Included mounting parts<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Included-mounting-parts.svg\" alt=\"\" \/><\/figure>\n<ul>\n \t<li>Phillips Screws \u00f86 x 50 mm<\/li>\n \t<li>Phillips Screws \u00f85 x 40 mm<\/li>\n \t<li>Wall Anchors \u00f88 x 40 mm<\/li>\n \t<li>M32 Grommet<\/li>\n \t<li>Torx Screws T20 4 x 10 mm<\/li>\n \t<li>Torx Screws T15 \u00f83.5 x 8 mm<\/li>\n<\/ul>\n<\/div>\n<div>\n<div style=\"height: 25px;\" aria-hidden=\"true\"><\/div>\n<h2>4. Preparing the Charger<\/h2>\nRemove the two corner screws and carefully lift the cover. Then, carefully detach the ribbon cable to set the cover aside.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Preparing-the-charger-.svg\" alt=\"\" \/><\/figure>\nBefore proceeding with the installation, make sure to power off all the connections.\n\n<\/div>\n<div>\n<div style=\"height: 25px;\" aria-hidden=\"true\"><\/div>\n<h2>5. Installing the Wall Plate<\/h2>\nRemove the tape from the wall plate to detach it from the charger. Then, place it straight and mark three holes with a pencil. Now drill with an appropriate-sized bit and place the wall plate in alignment with the holes.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Installing-the-Wall-Plate.svg\" alt=\"\" \/><\/figure>\nIf you are mounting your charger on a solid wall, use the wall anchors provided with your charger.\n\nFix the wall plate to the wall, ensuring not to over-tighten the screws.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Installing-the-Wall-Plate-LOWER.svg\" alt=\"\" \/><\/figure>\nIf case power supply wiring comes from the wall, ensure to place the wires through the wall plate hole before fixing the wall plate.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Installing-the-Wall-Plate-REAR.svg\" alt=\"\" \/><\/figure>\n<\/div>\n<div>\n<h2>6. Lower Connection<\/h2>\nBoth lower and rear connections are possible when installing Pulsar Max. If you intend to install the product by using the bottom hole, pay attention to the instructions below. For the rear connection, go to section 7.\n\nLift your charger and hang it from the top of the wall plate. Secure the charger to the wall plate with the appropriate screws, avoiding over-tighten.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Lower-Connection-1A-2.svg\" alt=\"\" \/><\/figure>\nMake an incision on the grommet and insert the power supply cable.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Lower-Connection-1B-2.svg\" alt=\"\" \/><\/figure>\n<\/div>\n<div>\n<h2>7. Rear Connection<\/h2>\nMake a hole on the back of the charger, using a Step drill bit 32mm. Then, make an incision in the grommet and insert the power supply cable.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Rear-Connection-1A.svg\" alt=\"\" \/><\/figure>\nFix your charger to the wall plate and then fix it using the appropriate screws.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Rear-Connection-1B.svg\" alt=\"\" \/><\/figure>\n<\/div>\nVisit the EMS Installation Guide to discover which features are supported by Pulsar Max.\n<div>\n<div style=\"height: 25px;\" aria-hidden=\"true\"><\/div>\n<h2>8. Electrical Wiring<\/h2>\n<h3>Single Phase Version<\/h3>\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/07\/Pulsar-Max_Long-Installation-Guide_Short-IG-point-4-ABC.svg\" alt=\"\" \/><\/figure>\n<ul>\n \t<li>Single Phase Set-up<\/li>\n \t<li>Bi-phase No Neutral<\/li>\n \t<li>Single Phase PME<\/li>\n<\/ul>\n<em>(UK only) can be connected to the PME supply according to BS7671:2018-amd1:2020 722.411.4.1<\/em>\n<h3>Three Phase Version<\/h3>\n<figure><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2023\/12\/DEF_Pulsar-Max_Long-Installation-Guide_Short-IG-point-4-ALL.svg\" alt=\"\" width=\"1535\" height=\"412\" \/><\/figure>\nD. Three Phase Set-up\n\nE. Three-phase No Neutral\n\nF. Bi-phase Set-up\n\nFor the Three-phase no-neutral installation, check compatible EV models that support this configuration.\n\nThe Pulsar Max Three-phase version can be installed with A &#8211; B set-ups.\n\n<\/div>\nEnsure that the maximum voltage is less than 264V between L &amp; N inputs.\n<div>\n<div style=\"height: 25px;\" aria-hidden=\"true\"><\/div>\n<h2>9. Closing the Charger<\/h2>\nPosition the current selector to an appropriate setting. Then, carefully reattach the communication cable to your charger cover and close it.\n\nMake sure that the selector does not point to 0, 8 and 9.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Closing-the-charger-1A.svg\" alt=\"\" \/><\/figure>\nInsert the four corner screws to secure your charger cover. Make sure to properly align the bottom screw opening, place the cover frame on your charger and attach the frame with the screw. Do not over-tighten.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Closing-the-charger-1B.svg\" alt=\"\" \/><\/figure>\n<\/div>\n<div>\n<h2>10. Installing the Plug Holder<\/h2>\nPlace the plug holder on the wall and mark the fixing points. Then, drill holes where the fixing points are marked.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Installing-the-Plug-Holder-1A.svg\" alt=\"\" \/><\/figure>\nInsert the anchors screws into the fixing holes. Then secure the device to the walls by inserting and tightening the screws.\n<figure><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/ht_kb\/2022\/11\/Pulsar-Max_Long-Installation-Guide_Installing-the-Plug-Holder-1B.svg\" alt=\"\" \/><\/figure>\n<\/div>\n<div>\n<h2>11. Registering the Charger<\/h2>\nDownload the Wallbox app and register.\n<figure><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.wallbox\"><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/gplay.png\" alt=\"Download APK\" height=\"60\" \/><\/a><\/figure>\n<figure><a href=\"https:\/\/apps.apple.com\/us\/app\/wallbox\/id1188288011\"><img decoding=\"async\" src=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2022\/09\/apple.png\" alt=\"Download app\" height=\"60\" \/><\/a><\/figure>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Technical Specifications General Specifications Charging Mode (IEC 61851-1) Mode 3 Dimensions without cable 198x201x99 mm (without cable) Weight without&#8230;<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"hkb-templates\/hkb-online-ig.php","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[4186,9770],"ht-kb-tag":[2887,4298],"class_list":["post-114740","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pulsar-max","ht_kb_category-installation-guide","ht_kb_tag-installation-guide","ht_kb_tag-pulsar-max"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pulsar Max - Online Installation Guide - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pulsar Max - Online Installation Guide - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"1. 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