{"id":41328,"date":"2020-05-15T17:44:12","date_gmt":"2020-05-15T15:44:12","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/saadan-genstarter-du-din-oplader-eksternt-via-mywallbox-portalen\/"},"modified":"2021-05-03T09:28:12","modified_gmt":"2021-05-03T07:28:12","slug":"saadan-genstarter-du-din-oplader-eksternt-via-mywallbox-portalen","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/da\/knowledge-base\/saadan-genstarter-du-din-oplader-eksternt-via-mywallbox-portalen\/","title":{"rendered":"S\u00e5dan genstarter du din oplader eksternt via Wallbox-portalen"},"content":{"rendered":"\n<p><strong>S\u00e5dan genstarter\ndu din oplader eksternt via Wallbox-portalen<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">1.\u00a0Introduktion<\/h2>\n\n<p>Wallbox vil altid give deres kunder de bedste\nprodukter, den bedste service og brugeroplevelse. Portalen Wallbox er en meget vigtig del af denne\nbrugeroplevelse.<\/p>\n\n<p>Wallbox-portalen giver dig mulighed for at have fuld kontrol over din\nladeoplevelse, indsamle oplysninger om opladninger, statistik,\nforbrug, brugere osv. Du kan ogs\u00e5 styre energiforbruget og\nbesparelserne ved at f\u00e5 en elbil. <\/p>\n\n<p>Abonnement p\u00e5 Wallbox-standard eller Wallbox-erhverv\ngiver dig mulighed for at genstarte din oplader eksternt. Dette giver dig mulighed for at opdatere din\noplader hvor som helst uden at v\u00e6re fysisk til stede p\u00e5 opladerens placering.<\/p>\n\n<h2 class=\"wp-block-heading\">2.\u00a0Krav til udf\u00f8relse af genstart<\/h2>\n\n<p>Hvis du er super-administrator\neller administrator af gruppen, kan du fjernbetjene en genstart.<\/p>\n\n<p>For at fjernbetjene en genstart skal du sikre dig, at f\u00f8lgende\nkrav er opfyldt:<\/p>\n\n<ul class=\"wp-block-list\"><li>Abonnement p\u00e5 enten\nWallbox-standard eller Wallbox-erhverv.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li>Opladeren skal v\u00e6re\nforbundet til skyen.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li>Det tilg\u00e6ngelige genstartikon\np\u00e5 Wallbox-portalen vises kun, hvis opladeren er forbundet til\nskyen.<\/li><\/ul>\n\n<ul class=\"wp-block-list\"><li>\u00a0S\u00f8rg for, at du har en oplader,\nder kan genstartes p\u00e5 afstand. Alle opladere kan fjerngenstartes undtagen Wallbox Pulsar.<\/li><\/ul>\n\n<h2 class=\"wp-block-heading\">3.\u00a0Fjerngenstartsprocessen<\/h2>\n\n<ol class=\"wp-block-list\"><li>Log ind p\u00e5 Wallbox-\nportalen.<\/li><\/ol>\n\n<p>       <a href=\"https:\/\/my.wallbox.com\/\">https:\/\/my.wallbox.com\/<\/a><\/p>\n\n<ol class=\"wp-block-list\" start=\"2\"><li>G\u00e5 til siden <strong>Opladere<\/strong>.<\/li><\/ol>\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Klik p\u00e5 den \u00f8nskede oplader.<\/li><\/ol>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"943\" height=\"534\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1.png\" alt=\"\" class=\"wp-image-41337\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1.png 943w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1-300x170.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1-768x435.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1-50x28.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1-60x34.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture1-100x57.png 100w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/figure>\n\n<p>Siden med opladerens oplysninger vises.<\/p>\n\n<ol class=\"wp-block-list\" start=\"4\"><li>Hvis en genstart ikke er tilg\u00e6ngelig, vises genstartsikonet i en gr\u00e5 farve.<\/li><\/ol>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"943\" height=\"458\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2.png\" alt=\"\" class=\"wp-image-41338\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2.png 943w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2-300x146.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2-768x373.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2-50x24.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2-60x29.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture2-100x49.png 100w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/figure>\n\n<ol class=\"wp-block-list\" start=\"5\"><li>Hvis en genstart er tilg\u00e6ngelig, vises genstartsikonet i en gr\u00f8n farve.<\/li><\/ol>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"943\" height=\"518\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3.png\" alt=\"\" class=\"wp-image-41339\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3.png 943w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3-300x165.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3-768x422.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3-50x27.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3-60x33.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture3-100x55.png 100w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/figure>\n\n<ol class=\"wp-block-list\" start=\"6\"><li>Hold mark\u00f8ren over genstartikonet.<\/li><\/ol>\n\n<p>Meddelelsen \u201cGenstart tilg\u00e6ngelig\u201d vises. <\/p>\n\n<ol class=\"wp-block-list\" start=\"7\"><li>Klik p\u00e5 genstartsikonet for at p\u00e5begynde opdateringen.<\/li><\/ol>\n\n<p>GENSTART OPLADER-vinduet\n med opdateringsoplysningerne vises.<\/p>\n\n<ol class=\"wp-block-list\" start=\"8\"><li>Klik p\u00e5 <strong>OKAY<\/strong>.<\/li><\/ol>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"943\" height=\"522\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4.png\" alt=\"\" class=\"wp-image-41340\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4.png 943w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4-300x166.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4-768x425.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4-50x28.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4-60x33.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture4-100x55.png 100w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/figure>\n\n<p>Genstartsprocessen\np\u00e5begyndes.<\/p>\n\n<p>Opladerens\ntilstandsikon bliver gr\u00e5t. <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"943\" height=\"525\" src=\"https:\/\/support.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5.png\" alt=\"\" class=\"wp-image-41342\" srcset=\"https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5.png 943w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5-300x167.png 300w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5-768x428.png 768w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5-50x28.png 50w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5-60x33.png 60w, https:\/\/support.pre.wallbox.com\/wp-content\/uploads\/2020\/03\/Picture5-100x56.png 100w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/figure>\n\n<p><strong>Bem\u00e6rk:<\/strong> Opladeren\nkan ikke bruges, mens den genstarter.\u00a0 Opdateringen af opladeren starter, og du kan\ngenoptage brugen af \u200b\u200bopladeren om f\u00e5 minutter, n\u00e5r opdateringen er afsluttet.<\/p>\n\n<h2 class=\"wp-block-heading\">Hvordan annullerer jeg en opdatering?<\/h2>\n\n<p>\u00a0Du kan annullere en opdatering ved at klikke uden for\nvinduet. Vinduet forsvinder. <\/p>\n\n<h2 class=\"wp-block-heading\">\u00a0Hvad\nsker der, hvis genstarten mislykkes?<\/h2>\n\n<p>I \u00f8jeblikket ved vi ikke, hvad der sker, hvis\nfjerngenstart mislykkes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Abonnement p\u00e5 Wallbox-standard eller Wallbox-erhverv giver dig mulighed for at genstarte din oplader eksternt. Dette giver dig mulighed for at opdatere din oplader hvor som helst uden at v\u00e6re fysisk til stede p\u00e5 opladerens placering.<\/p>\n","protected":false},"author":12,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[9852,9862,9869],"ht-kb-tag":[1927,1969,6935,6937,6938,6944],"class_list":["post-41328","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-commander-2s-da","ht_kb_category-pulsar-pro-da","ht_kb_category-pulsar-plus-socket-da","ht_kb_tag-artikler-da","ht_kb_tag-portal-da","ht_kb_tag-genstart","ht_kb_tag-genstarter","ht_kb_tag-genstarter-en-lader","ht_kb_tag-genstarter-da"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>S\u00e5dan genstarter du din oplader eksternt via Wallbox-portalen - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e5dan genstarter du din oplader eksternt via Wallbox-portalen - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Abonnement p\u00e5 Wallbox-standard eller Wallbox-erhverv giver dig mulighed for at genstarte din oplader eksternt. 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