{"id":40995,"date":"2021-05-03T09:27:50","date_gmt":"2021-05-03T07:27:50","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/hvad-sker-der-hvis-din-betaling-mislykkes-eller-i-tilfaelde-af-en-forsinket-betaling\/"},"modified":"2021-05-03T09:27:50","modified_gmt":"2021-05-03T07:27:50","slug":"hvad-sker-der-hvis-din-betaling-mislykkes-eller-i-tilfaelde-af-en-forsinket-betaling","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/da\/knowledge-base\/hvad-sker-der-hvis-din-betaling-mislykkes-eller-i-tilfaelde-af-en-forsinket-betaling\/","title":{"rendered":"Hvad sker der, hvis din betaling mislykkes eller i tilf\u00e6lde af en forsinket betaling"},"content":{"rendered":"<h1>1. Introduktion<\/h1>\n<p>Wallbox vil altid give sine kunder de bedste produkter, services og brugeroplevelse. Wallbox-appen og portalen Wallbox er en meget vigtig del af denne brugeroplevelse.<\/p>\n<p>B\u00e5de appen og portalen giver kunderne mulighed for at have fuld kontrol over deres ladeoplevelse, indsamling af oplysninger om opladning, statistikker, forbrug, brugere osv. Dette giver alle vores kunder mulighed for at have fuld kontrol over energiforbruget og besparelserne ved at f\u00e5 en elbil.<\/p>\n<h1>2. Mislykkede eller forsinkede betalinger<\/h1>\n<p>Betalinger kan mislykkes af flere \u00e5rsager. Hvis der nogensinde er et problem, vil Wallbox straks sende en e-mail til super-administrator og eventuelle faktureringskontakter, og dine funktioner vil v\u00e6re begr\u00e6nsede.<\/p>\n<h2>Hvad kan du forvente<\/h2>\n<p>Wallbox h\u00e5ber, at du er i stand til at l\u00f8se betalingsproblemer hurtigt, men nedenfor er en hurtig gennemgang af, hvad du kan forvente, hvis betalingsproblemerne ikke l\u00f8ses.<\/p>\n<table>\n<thead>\n<tr>\n<th><strong>Efter.<\/strong><\/th>\n<th><strong>Hvad kan du forvente<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>7 dage<\/td>\n<td>Hvis Wallbox ikke kan behandle en betaling efter en uge, kontakter Wallbox en super-administrator og enhver anden faktureringskontakt.<\/td>\n<\/tr>\n<tr>\n<td>14 dage<\/td>\n<td>Wallbox sender en ny p\u00e5mindelse til de samme personer, hvis der stadig skulle v\u00e6re et problem.<\/td>\n<\/tr>\n<tr>\n<td>21 dage<\/td>\n<td>Wallbox kontakter super-administrator og faktureringskontakt igen.<\/td>\n<\/tr>\n<tr>\n<td>28 dage<\/td>\n<td>Aftalen annulleres, og gruppen&nbsp;nedgraderes til en Basisaftale.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Wallbox har forskellige abonnementsaftaler. Her finder du instruktioner til, hvis der er problemer med betalingsprocessen.<\/p>\n","protected":false},"author":23,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[1927,1990,1992],"class_list":["post-40995","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_tag-artikler-da","ht_kb_tag-betalingsfejl","ht_kb_tag-forsinket-betaling"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hvad sker der, hvis din betaling mislykkes eller i tilf\u00e6lde af en forsinket betaling - Wallbox Help Center<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hvad sker der, hvis din betaling mislykkes eller i tilf\u00e6lde af en forsinket betaling - Wallbox Help Center\" \/>\n<meta property=\"og:description\" content=\"Wallbox har forskellige abonnementsaftaler. 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