{"id":185263,"date":"2023-07-24T13:28:26","date_gmt":"2023-07-24T11:28:26","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/hvorfor-din-wallbox-oplader-maaske-ikke-vises-paa-listen-over-opladere-paa-din-wallbox-konto\/"},"modified":"2024-06-20T13:36:09","modified_gmt":"2024-06-20T11:36:09","slug":"hvorfor-din-wallbox-oplader-maaske-ikke-vises-paa-listen-over-opladere-paa-din-wallbox-konto","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/da\/knowledge-base\/hvorfor-din-wallbox-oplader-maaske-ikke-vises-paa-listen-over-opladere-paa-din-wallbox-konto\/","title":{"rendered":"Hvorfor din Wallbox-oplader m\u00e5ske ikke vises p\u00e5 listen over opladere p\u00e5 din Wallbox-konto"},"content":{"rendered":"\n

Wallbox-appen er en praktisk m\u00e5de at administrere og overv\u00e5ge din Wallbox-oplader til elbiler. Der er<\/strong> dog tilf\u00e6lde, hvor din Wallbox-oplader ikke vises p\u00e5 listen<\/strong> over opladere i din Wallbox-app. En almindelig \u00e5rsag til dette problem er, at man er logget ind p\u00e5 den forkerte konto<\/strong> eller bruger en social login-metode i stedet for sin e-mailadresse<\/strong>. I denne vejledning gennemg\u00e5r vi disse scenarier og kommer med l\u00f8sninger, der kan hj\u00e6lpe dig med at l\u00f8se problemet og f\u00e5 adgang til din oplader i appen igen.<\/p>\n\n

Oplader ikke registreret<\/h3>\n\n

Hvis din Wallbox-oplader ikke er blevet korrekt registreret eller tilf\u00f8jet til din Wallbox-app-konto, vises den ikke p\u00e5 listen over opladere.<\/p>\n\n

L\u00f8sning:<\/strong><\/p>\n\n

  1. \u00c5bn Wallbox-appen, og log ind p\u00e5 din konto.<\/li>
  2. Naviger til afsnittet “Opladere”.<\/li>
  3. Tryk p\u00e5 “Tilf\u00f8j oplader”.<\/li>
  4. F\u00f8lg instruktionerne p\u00e5 sk\u00e6rmen for at f\u00f8je din Wallbox-oplader til din konto. Hvis du har brug for yderligere hj\u00e6lp, kan du l\u00e6se den \n dedikerede artikel<\/a>\n<\/strong>.<\/li><\/ol>\n\n

    Logget ind p\u00e5 den forkerte konto<\/h3>\n\n

    Hvis du har flere Wallbox-konti, kan du muligvis ikke se din Wallbox-oplader p\u00e5 listen over opladere. Det kan ske, hvis du bruger en social login-metode (f.eks. Google eller Apple) i stedet for din e-mailadresse.<\/p>\n\n

    Brug af sociale login-metoder, s\u00e5som Google eller Apple, kan f\u00f8re til, at der oprettes en separat konto i Wallbox-appen, som m\u00e5ske ikke har din Wallbox-oplader tilknyttet.<\/p>\n\n

    L\u00f8sning: <\/strong><\/h4>\n\n

    a. Log ud og log ind igen: <\/em><\/strong><\/p>\n\n

    1. Tryk p\u00e5 menu- eller profilikonet i Wallbox-appen.<\/li>
    2. Se efter muligheden “Log ud”, og tryk p\u00e5 den for at logge ud af den aktuelle konto.<\/li>
    3. N\u00e5r du har logget ud, skal du indtaste dine korrekte Wallbox-kontooplysninger (e-mail og adgangskode) for at logge ind igen.<\/li>
    4. Tjek listen over opladere for at se, om din Wallbox-oplader nu er synlig.<\/li><\/ol>\n\n

      b. Tjek flere konti: <\/em><\/strong><\/p>\n\n

      1. Hvis du har flere Wallbox-konti, skal du sikre dig, at du er logget ind p\u00e5 den konto, der er knyttet til din Wallbox-oplader.<\/li>
      2. Hvis du ikke er sikker p\u00e5, hvilken konto du skal bruge, kan du pr\u00f8ve at logge ind med hver af dine konti for at finde den, hvor din oplader st\u00e5r.<\/li><\/ol>\n\n

        Ved at f\u00f8lge l\u00f8sningerne i denne artikel kan du sikre, at du bruger den rigtige Wallbox-konto og har adgang til din Wallbox-opladers oplysninger i appen. Hvis problemet forts\u00e6tter, eller du st\u00f8der p\u00e5 andre problemer, skal du ikke t\u00f8ve med at kontakte Wallbox kundesupport for at f\u00e5 yderligere hj\u00e6lp.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Wallbox-appen er en praktisk m\u00e5de at administrere og overv\u00e5ge din Wallbox-oplader til elbiler. Der er dog tilf\u00e6lde, hvor din Wallbox-oplader…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1939,9721,9811,9918],"ht-kb-tag":[10757,10758,10759],"class_list":["post-185263","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-artikler-om-mywallbox","ht_kb_category-chargers-da","ht_kb_category-guide-til-fejlfinding","ht_kb_category-hjaelp-til-artikel","ht_kb_tag-wallbox-app-da","ht_kb_tag-fejlfinding","ht_kb_tag-liste-over-opladere"],"acf":[],"yoast_head":"\nHvorfor din Wallbox-oplader m\u00e5ske ikke vises p\u00e5 listen over opladere p\u00e5 din Wallbox-konto - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"En almindelig \u00e5rsag til dette problem er, at man er logget ind p\u00e5 den forkerte konto eller bruger en social login-metode i stedet for sin e-mailadresse.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hvorfor din Wallbox-oplader m\u00e5ske ikke vises p\u00e5 listen over opladere p\u00e5 din Wallbox-konto - 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