{"id":131322,"date":"2022-11-07T12:21:08","date_gmt":"2022-11-07T11:21:08","guid":{"rendered":"https:\/\/support.wallbox.com\/knowledge-base\/sadan-bruger-du-en-offentlig-wallbox-oplader\/"},"modified":"2023-08-03T09:44:23","modified_gmt":"2023-08-03T07:44:23","slug":"sadan-bruger-du-en-offentlig-wallbox-oplader","status":"publish","type":"ht_kb","link":"https:\/\/support.pre.wallbox.com\/da\/knowledge-base\/sadan-bruger-du-en-offentlig-wallbox-oplader\/","title":{"rendered":"S\u00e5dan bruger du en offentlig Wallbox-oplader"},"content":{"rendered":"\n

Du kan oplade din elbil med en offentlig Wallbox-oplader ved at scanne QR-koden p\u00e5 opladeren.<\/p>\n\n\n\n

Som ejer af en Wallbox kan du s\u00e6tte dit ladepunkt op, s\u00e5 det er tilg\u00e6ngeligt for alle brugere,<\/strong> der er oprettet i Wallbox-appen ved at anvende Pay per Charge-systemet<\/strong><\/a>.<\/p>\n\n\n\n

1. S\u00e5dan starter du<\/strong> en opladning<\/h2>\n\n\n\n
  1. \u00c5bn Wallbox-appen. For at sikre, at nedenst\u00e5ende kan udf\u00f8res korrekt skal du s\u00f8rge for, at din app har den nyeste tilg\u00e6ngelige version (se appversion i Play Store eller App Store).<\/li>
  2. Log ind i Wallbox-appen med dine brugeroplysninger. Har du endnu ikke en konto? Du kan oprette en ved at f\u00f8lge denne artikel<\/strong><\/a>.<\/li>
  3. N\u00e5r du er logget ind, skal du trykke p\u00e5 Offentlig opladning<\/strong> og derefter p\u00e5 knappen “Start opladning<\/em>“.<\/li>
  4.  Tillad adgang til kameraet p\u00e5 din telefon, hvis den sp\u00f8rger.<\/li>
  5. Scan QR-koden p\u00e5 opladeren ved at f\u00e5 den til at passe i rammen.<\/li>
  6. Indstil ladetid.<\/li>
  7. Klik p\u00e5 Forts\u00e6t<\/strong>.<\/li>
  8. V\u00e6lg betalingsmetode.<\/li><\/ol>\n\n\n\n

    N\u00e5r du bruger Apple Pay eller Google Pay, reserverer Wallbox 80,00 \u20ac<\/strong> p\u00e5 dit kort, og n\u00e5r det pr\u00e6cise bel\u00f8b ligger fast, refunderes det reserverede bel\u00f8b efter opladningen.<\/p>\n\n\n\n

    1. Klik p\u00e5 bekr\u00e6ft<\/strong>.<\/li>
    2. S\u00e6t ladepistolen i bilen. <\/li><\/ol>\n\n\n\n

      Opladningen begynder.<\/p>\n\n\n\n

      2. S\u00e5dan afslutter du<\/strong> en opladning<\/h2>\n\n\n\n
      1. \u00c5bn Wallbox-appen, og l\u00e5s ladepistolen op ved at trykke p\u00e5 knappen “Afslut opladning<\/em>“.<\/li>
      2. Afbryd stikket, og s\u00e6t det tilbage i holderen.<\/li>
      3. Vent, indtil betalingen er afsluttet.<\/li>
      4. Opladningen er nu afsluttet.<\/li><\/ol>\n\n\n\n

        Du kan tilg\u00e5 alle dine fakturaer for dine opladninger ved at g\u00e5 til Profil <\/strong>> Betalingsinfo<\/strong> > Betalingsopkr\u00e6vninger<\/strong>.<\/p>\n\n\n\n

        Ofte stillede sp\u00f8rgsm\u00e5l<\/h2>\n\n\n\n
        Jeg er blevet afregnet 80,00 \u20ac for min opladning, selv om jeg ikke brugte et s\u00e5 stort bel\u00f8b. Hvad skyldes det?<\/span><\/div>
        N\u00e5r du bruger Apple Pay eller Google Pay, reserverer Wallbox 80,00 \u20ac p\u00e5 dit kort, og n\u00e5r det pr\u00e6cise bel\u00f8b ligger fast, refunderes det reserverede bel\u00f8b. Tilbagebetalingen vises normalt med det samme, men det kan tage op til 5-10 hverdage at blive vist p\u00e5 din konto, afh\u00e6ngigt af din bank.<\/div><\/div><\/div>
        Opladningen startede ikke, eller der blev vist en fejlmeddelelse. Hvad kan jeg g\u00f8re?<\/span><\/div>
        Afbryd ladepistolen, og pr\u00f8v at starte opladningen igen for at afhj\u00e6lpe problemet.<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

        Du kan oplade din elbil med en offentlig Wallbox-oplader ved at scanne QR-koden p\u00e5 opladeren. 1. S\u00e5dan starter du en…<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[1939,9834,9918],"ht-kb-tag":[1927,10091],"class_list":["post-131322","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-artikler-om-mywallbox","ht_kb_category-mywallbox-portal-da","ht_kb_category-hjaelp-til-artikel","ht_kb_tag-artikler-da","ht_kb_tag-ppc-da"],"acf":[],"yoast_head":"\nS\u00e5dan bruger du en offentlig Wallbox-oplader - Wallbox Help Center<\/title>\n<meta name=\"description\" content=\"Offentlige Wallbox-opladere kan nemt bruges til at oplade din bil ved at scanne den QR-kode, der sidder p\u00e5 dem, med Wallbox-appen\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e5dan bruger du en offentlig Wallbox-oplader - 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